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Business owner 'hires' ChatGPT for customer service, then fires the humans (nationalpost.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Business owner 'hires' ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

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[–] nudnyekscentryk@szmer.info 2 points 1 year ago* (last edited 1 year ago)

Yeah I see your other comment now. I think the reason me and !bernieecclestoned@sh.itjust.works misunderstood your point is that the original comment you replied to said:

Sometimes jobs getting automated does not create sustainable jobs to replace them. That’s just going to happen more often as time goes on

to which you replied:

Which is just another reason upon the mountain of reasons that capitalism is a terrible system and cannot be allowed to continue

implying you oppose technological advancements of any sort if they create risk to peoples' jobs.