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[Zenith] Why does Zenith have such poor brand recognition and lack of prestige among laypeople/non-watch people? (alien.top)

submitted 11 months ago by bisonsurfer1@alien.top to c/watches@style.land

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Basically the title. Zenith makes some pretty stellar and innovative watches imo. I also love their history and style. However, the brand recognition outside of watch lovers is pretty dismal. And while I generally buy watches for me, I do want the watches I buy (particularly those I’m paying $5k-10k for) to have some brand recognition among the public. What happened with Zenith in this respect? Or am I giving the public too little credit?

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[–] TurianTacos@alien.top 1 points 11 months ago (1 children)

Used to love Zenith until I had to send one of my older chronomasters in for servicing. Came back with damaged dial and running +10 seconds per day, had to send it back in and had a very long dispute with Zenith to replace the dial for free.

So yea. Their watches are great, but the price ain't worth the aftersales service.

[–] Cultural_Syrup_1267@alien.top 1 points 11 months ago

Their service is the worst by far