this post was submitted on 25 Sep 2025
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[–] RunJun@lemmy.dbzer0.com 13 points 6 days ago (1 children)

There’s amazing and terrible manuals everywhere. One of the key things is defining target audience. From there you define experience and knowledge.

If a manual is intended to be for a broad audience interacting with something new, then you use the lowest level reading level that still makes your point. From there you work on flow because there’s a 1000 ways to skin a cat.

If LEGO manuals were only written step by step instructions, at a college reading level, then they miss a key demographic. Yet, people would still walk around like “That’s a perfectly cromulent instruction manual!” Technically they would be correct but it misses the point.

[–] SmartmanApps@programming.dev 1 points 6 days ago

There’s amazing

IBM

and terrible manuals everywhere.

Microsoft