this post was submitted on 25 Jul 2023
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Technology
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I don't entirely agree that more and better documentation removes bugs, problems, questions, concerns, or cuts too much into a 50% drop in site usage. Having documentation is just another tool in the toolbelt, to be used alongside community forums.
Discovery process for myself and many of my coworkers has always been; Look up obscure errors, problems, etc. to get an idea of what I'm dealing with, and then off to the documentation.
They don't remove bugs, but it is easier to solve them without having to wait for some random guy to answer on stack overflow.
I don't know now (I haven't asked a question in ages) but to get a good answer on stack overflow it used to take weeks sometimes
GitHub issues are usually more useful