this post was submitted on 08 Nov 2023
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Anyone ever had some outbound calls work and others don’t? It’s consistent to certain numbers like calling my cell, nope. Calling a supplier, works.

It’s odd and I don’t see any threads out there for this issue. Of course they’re likely buried under an ocean of “no outbound calls” threads.

We have two locations with the same devices and routers. The location that has issues, the location the freepbx server is at, btw. The only thing different is that the server plugs into the same ISP modem the router for that network does. As far as I understand it, the network behind the router doesn’t see the server any differently than if it was somewhere else. The ISP modem isn’t set up as a router, right?

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[–] ravenze@alien.top 1 points 10 months ago

Had this problem with Verizon, after MONTHS of inconsistent calling we were able to pin it down to their phased implementation of STIR/SHAKEN and how our calls were presented to them. We had to make some tweaks, and everything went back to normal. Make sure either the FROM, PAID, or CONTACT headers have the IP address of your billed trunkgroup IP address, or add a diverted header to the call from the SBC. Good luck!!