Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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Yes I've tried following the FAQ, I'm trying to help family members to use it so we can collect photos together, and these hands-on tricks are a bit harder to convince people to do. An automatic background backup would be much easier
The only thing I can think of then is to get your family members to start curating the photos into different albums using the Immich app. That way the sync gets to work and you get the usage statistics of the app up higher allowing the background task to run. If you create some shared albums and ask them to contribute photos to them f.e.
Or simply telling them about your shared album and getting them to check it out using the app.