this post was submitted on 11 Jun 2026
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Louis Rossmann is suing Samsung after firm offers $330 refund for defective SSD while selling the drives on Amazon for $949 — spat over 4TB 990 Pro SSD is headed to court (www.tomshardware.com)
submitted 2 days ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
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[–] Prove_your_argument@piefed.social -4 points 2 days ago* (last edited 2 days ago) (1 children)

They certainly have the capability of replacing the hardware but they know they have you over a barrel because they choose the winner, which is them!

They would just eat a few hundred bucks in unrealized profits... which they're never gonna do willingly. They probably have an arbitration clause to prevent class action suits too because that's what everybody lawful evil does these days.

edit: their warranty terms include a line that states:

IN NO EVENT WILL SAMSUNG'S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

[–] village604@adultswim.fan 3 points 2 days ago (1 children)

I need you to realize that you're 100% wrong. Their warranty states that the refund will be the market price at the time the warranty case is opened.

You don't even need a lawyer to win this one.

[–] Prove_your_argument@piefed.social 0 points 2 days ago

I need you to realize that you're 100% wrong. Their warranty states that their liability will never exceed the purchase price of the product.

https://download.semiconductor.samsung.com/resources/warranty/Samsung_SSD_Limited_Warranty_English_US_10140201029126.pdf

D. Warranty Limitations and Limitations of Liability EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN, SAMSUNG DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE. ALL EXPRESSED AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. THIS AGREEMENT CONTAINS SAMSUNG'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS AGREEMENT. IN NO EVENT SHALL SAMSUNG, ITS SUPPLIERS OR ANY AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, ANY FINANCIAL LOSS OR ANY LOST DATA OR FILES, EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IN NO EVENT WILL SAMSUNG'S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. THESE LIMITATIONS AND EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.