this post was submitted on 08 Sep 2023
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It’s about time that Intuit was called out for their scam. Hopefully, the attempt to stop the federal tax filing will get dismissed as well.

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[–] AlwaysNowNeverNotMe@kbin.social 147 points 1 year ago (1 children)

I love how it's gone so far beyond "We would like to assist people in paying their taxes."

"We would like to prevent the US government from examining the possibility of creating it's own online tax filing portal."

"We would like to advertise our product as free using government channels and grants only to then turn around after the user has input their most sensitive data into our database and attempt to wring them for $100.00 or not be bound by our privacy policy."

[–] solstice@lemmy.world 10 points 1 year ago (2 children)

Feels like every Evil Corporation (tm) has gone this route. In ye olden days it used to be a competitive market where businesses tried to provide the best product and services for the best prices. Then at some point everyone collectively decided to start doing as little as possible without getting sued. I'm so sick of it.

Regarding tax compliance for individuals, if you have the slightest complications in your financial situation, it might be best to pay a small time preparer $500 to deal with the hassle. Software isn't cheap these days so might as well pay a small premium for the better service a pro provides. (Disclaimer: I am a pro so my opinion is biased.)

[–] bakachu@lemm.ee 5 points 1 year ago

Agree, would rather my money went to a local firm with an actual person who I can consistently contact for questions. Did this a few years ago for an especially challenging tax year. Absolutely 0 regrets - if I had done it via self-serve software I would've missed out on quite a few unknown tax assists that the accountant found.

[–] AlwaysNowNeverNotMe@kbin.social -1 points 1 year ago (1 children)

It was in the specific moment that tort reform limited damages to 250,000 because they blamed an old Lady for getting burned by her 170° coffee. Though she was awarded like 7.6 million as an additive damage because.mcdonalds had been gently warned several times before

[–] solstice@lemmy.world 2 points 1 year ago (1 children)

Why, because it's cheaper to get sued for a few bucks than to not be a shitty company? Interesting. Like Ed Norton's car recall equation in Fight Club. Got a source? Not challenging you but I'm curious if that's your opinion or a known concept.

More specifically because the vast majority of cases will either never be filed or in rarer circumstances be easily settled out of court with an initial low-ball. Judgements often take this into account but by limiting the maximum payout it could be argued that that was the price of a human life. You are free to look this up but it's settled law barring several notable exemptions.

https://www.carlsonattorneys.com/news-and-update/liebeck-v-mcdonalds

[–] dinckelman@lemmy.world 117 points 1 year ago (2 children)

Every time you see a post like this, remember that one of your elected officials lined their pockets to fuck the entire country for generations ahead

[–] grayman@lemmy.world 47 points 1 year ago (1 children)

You left out the best part... The amount is often extremely low. Just a few grand to the old PAC that directly feeds their campaign which is just a slush fund for their personal use.

[–] dinckelman@lemmy.world 7 points 1 year ago

When you're the kind of person to do this, the number doesn't matter. It's the fact that you will get away with it

[–] ArmokGoB@lemmy.dbzer0.com 16 points 1 year ago

Why wouldn't they when they can do it without any fear of retribution? The worst they get is some angry comments from internet randoms.

[–] FlyingSquid@lemmy.world 102 points 1 year ago

In sane countries, the revenue service calculates your taxes for you and sends you a bill.

[–] MataVatnik@lemmy.world 100 points 1 year ago (1 children)

I remember one time I spent an hour filing taxes, I accidentally hit a premium option, it literally didn't let me go back to free. On top of that it kept piling on charges. Fuck intuit. Thieving pieces of shit.

[–] ozymandias117@lemmy.world 37 points 1 year ago

HRBlock is the same.

I refused to use them ever again after they tried to charge me $300 when it was listed as “free”

[–] downpunxx@kbin.social 59 points 1 year ago (3 children)

Intuit is not your friend or ally, or anyone you want to do business with, or have an account on their many myriad of financial web sites, which they are gobbling up all the time

[–] 0110010001100010@lemmy.world 10 points 1 year ago (4 children)

Any good alternatives to Credit Karma? Didn't even know Intuit owned them until the other day. :( I moved my funds from their savings account elsewhere but need a good alternative to keep tabs on my credit score.

[–] Fondots@lemmy.world 10 points 1 year ago

I don't know how they stack up to credit karma since I've never used them, but personally every bank, credit card, etc. that I use seems to have their own credit score tool somewhere on their app/website.

I suspect they probably don't have quite as much data as something you're specifically paying for, they may update with different frequencies, etc. but if you just kind of want a good idea of what your credit score is and why, they're probably pretty adequate. Probably worth looking into whatever you already have before you look to throw more money at something.

Maybe nerd wallet but I'm sure they're owned by someone shady too.

[–] SeriousBug@infosec.pub 4 points 1 year ago (2 children)

You could keep using it and just ignore all the credit card ads they show you. That's how they make their money.

[–] dan@lemmy.fdr8.us 5 points 1 year ago

Seconded! I've had them suggest cards only to be rejected. If you want to find out if you're pre-qualified you're better off going to the source with sites like this:

https://www.capitalone.com/credit-cards/preapprove/

https://www.discovercard.com/application/preapproval/initial

https://web.secure.wellsfargo.com/credit-cards/yourinfo/

https://secure.bankofamerica.com/secure-offers/public/customizedOffers/

[–] 0110010001100010@lemmy.world 3 points 1 year ago

I already ignore all the offers and shit they throw at me. I literally just use it to keep tabs on my credit and all. So I guess that works for now. Thanks!

[–] LukeMedia@lemmy.world 1 points 1 year ago

Just keep in mind, credit karma shows you Vantage scores not FICO scores. FICO scores are what lenders actually look at.

[–] eating3645@lemmy.world 4 points 1 year ago (1 children)
[–] Atropos@lemmy.world 12 points 1 year ago

No, that would be Saruman the White. He's both.

[–] utiandtheblowfish@lemmy.ml 3 points 1 year ago (1 children)

I’d love an alternative to Mint that allows automatic account syncing

[–] liara@lemm.ee 8 points 1 year ago (1 children)

You need a budget, but it's not free.

But with Intuit, you are the product, so it's only free in the sense that they get your info and you get mint in return.

[–] LukeMedia@lemmy.world 1 points 1 year ago

YNAB had genuinely revolutionized the way I work with my money, I absolutely recommend it. That said, it's not cheap.

[–] MeetInPotatoes@lemmy.ml 48 points 1 year ago

Oh man, this feels good because I filed an FTC complaint against them :D

[–] Gestrid@lemmy.ca 41 points 1 year ago (1 children)

I feel like this might be a good time to plug the IRS Free File Program. It's a program that allows lower-income people to file their tax returns for free. While the program has been gutted in recent years by companies like Intuit leaving the program to either stop offering their services for free or to start offering a "free" alternative, it's still viable. I used it last year to file my taxes.

[–] Meganium97@lemmy.blahaj.zone 3 points 1 year ago

Or we could wait for another release of Tax Heaven 3000

[–] MrEUser@lemmy.ninja 35 points 1 year ago

They should have been forced to do it the other way. “You advertise as free, so you have to provide this for free.”

[–] foggy@lemmy.world 31 points 1 year ago (1 children)

Fuck the politicians that allow this shit to exist. Good on this move, but to be clear, it's the same folks who enabled it.

this is the root cause. complicit politicians

[–] bakachu@lemm.ee 17 points 1 year ago

I use TurboTax ina free way - calculate all my taxes using their amazing software and then when the numbers match on the free site, I file there. That's the beauty of TurboTax that you can exploit. I feel it's fair game knowing they make the software open and then trick people who have calculated everything out to pay a ridiculous amount for the filing fee at the end.

[–] chloyster@lemmy.blahaj.zone 15 points 1 year ago (1 children)

"Intuit will appeal this groundless and seemingly predetermined decision by the FTC to rule in its own favor and is confident that when the matter ultimately returns to a neutral body Intuit will prevail, as it has previously in this matter," the company said.

Lmao

[–] detectivesniffles@lemmy.ca 3 points 1 year ago

it's insane how many words they have managed to write between the lines

[–] patchwork@lemmy.dbzer0.com 13 points 1 year ago (1 children)

Services provided by for profit corporations are almost never truly free. It usually means "free" in exchange for access to your user data or "free" if you watch these advertisements. That's not free, it's an exchange of your data that's valuable for resell to a company or your time to watch their ads.

[–] FlyingSquid@lemmy.world 6 points 1 year ago

There's an adage- if the service is free, you aren't the customer.

[–] autotldr@lemmings.world 13 points 1 year ago

This is the best summary I could come up with:


The initial decision by Administrative Law Judge D. Michael Chappell was released today and is subject to an automatic review by the full commission.

Moreover, if an Intuit good or service is not free for most US taxpayers, that fact must be "disclosed clearly and conspicuously at the outset of any disclosures required" by the order.

The ruling said that "Intuit had removed several of the most plausibly deceptive advertisements—that is, three videos that repeated the word 'free' a dozen or more times over 30 seconds before a very brief disclaimer."

"However, if Intuit resumes its full advertising campaign... or the facts on the ground change significantly, the FTC may return to this Court to request relief," US District Judge Charles Breyer wrote.

In its response to the administrative law judge's decision, Intuit said it expected the ruling because of the FTC's "flawed and highly questionable process, Chair Lina Khan's previous public and prejudicial statements against Intuit, and the fact that the FTC has ruled in its own favor in nearly every consumer protection case for the last two decades."

"We believe the FTC's decision is improper, wholly ignores the facts, and tramples on the foundations of an independent American judicial system with its serving as prosecutor, judge, and jury on its own matters," Intuit said.


The original article contains 860 words, the summary contains 216 words. Saved 75%. I'm a bot and I'm open source!

a temporary problem turned into a permanent solution thanks to politicians who enable this on-top-of-taxes grift.

[–] Haywire@lemm.ee 3 points 1 year ago

Is this old news or is this the second time for this issue?

[–] Gray@lemmy.ca 1 points 1 year ago (1 children)

Fuck Intuit and H&R Block, all my homies use FreeTaxUSA.

[–] 0110010001100010@lemmy.world 1 points 1 year ago (1 children)

A (now ex) coworker turned me on to FreeTaxUSA like a decade ago and I've been using it every year since then. It's easy, free (for federal) and just works. I usually pay the $15 for them to file state/school since I'm a lazy fuck but really, my time is worth something after all. I've had zero complaints with them.

[–] Humanoid@lemmy.world 0 points 1 year ago

It also works smooth with state taxes! I used to have to manually fill out a pdf and attach for the state portion of the return with other software.