this post was submitted on 21 Oct 2024
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  • The Android 15 update for Pixel devices is causing unexpected bricking of Pixel 6 devices.
  • Users report their Pixel 6 becoming completely unresponsive, with troubleshooting methods yielding no results.
  • The issue might be related to the Private Space on Android 15, but further investigation is needed.
all 25 comments
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[–] LiveLM@lemmy.zip 28 points 2 months ago (2 children)

I thought this sounded familiar and sure enough, second paragraph:

The Pixel 6 series has a history of running into issues after Android updates. Last year, the Android 14 update locked some users out of their storage, and earlier this year, factory resets left many Pixel 6 devices unresponsive.

Disappointing, you'd think this wouldn't happen with Google controlling both hardware and software

[–] umbrella@lemmy.ml 7 points 2 months ago* (last edited 2 months ago)

you'd think this wouldn't happen with Google controlling both hardware and software

i only expect more problems with more google control instead of less.

[–] limerod@reddthat.com 4 points 2 months ago

Disappointing, you'd think this wouldn't happen with Google controlling both hardware and software

Perhaps, the testing folks thought the same thing as you, and skipped testing a thing or four. 🀣/s

Anyway, the 1st gen pixel users suffered the most. The latest gen pixel 8 series (and perhaps pixel 9) are not critically hit and have less heating problems. It sucks being early adopter for beta hardware and software. Google should compensate the affected users with upgrade to pixel 7/8 or even 9 series if possible.

[–] MaXimus421@lemmy.world 20 points 2 months ago* (last edited 2 months ago) (1 children)

I'm curious, what's the recourse here when this happens? Does Google make it right somehow when their own software bricks their own devices?

Or is just "Oops, our bad. Just buy a new one, best of luck!!"?

Does reflashing a ROM fix it? (aside from some data loss, of course)

[–] Markaos@lemmy.one 11 points 2 months ago

Don't know about the rest, but...

Does reflashing a ROM fix it?

The phones appear to be simply dead with no response to anything. No way to connect ADB, no way to connect fastboot, nothing.

Also the bootloader allows flashing over the cable only when it's unlocked (at least on Pixels; I couldn't find anything relevant in the Android documentation). The vast majority of Pixels should have their bootloaders locked, and it is only possible to unlock it through the system settings, so it's pretty safe to say that most Pixels cannot be recovered if Android fails to boot because you cannot unlock the bootloader if you can't get into settings.

[–] CuriousRefugee@lemmy.ml 15 points 2 months ago

Just updated this morning, shit. Working okay so far, though.

[–] unrushed233@lemmings.world 10 points 2 months ago

Absolutely no issues with the GrapheneOS Android 15 releases

[–] can@sh.itjust.works 7 points 2 months ago (2 children)

How does this even happen?

[–] AbidanYre@lemmy.world 34 points 2 months ago (2 children)
[–] 7oo7@lemmy.dbzer0.com 22 points 2 months ago (1 children)

"Customers do the QA for us now."

[–] Andromxda@lemmy.dbzer0.com 10 points 2 months ago

That's been Microsoft's slogan for decades

[–] IllNess@infosec.pub 13 points 2 months ago (1 children)

Note Google fired more than 12,000 people in the last two years.

[–] AbidanYre@lemmy.world 10 points 2 months ago (1 children)

Is that why we haven't gotten any new messaging apps lately?

[–] IllNess@infosec.pub 5 points 2 months ago (1 children)

We have Meet, Voice, and Messages.

Welcome to Google Messages Meet Voice. All the messaging apps combined in to one!

[–] AbidanYre@lemmy.world 2 points 2 months ago

So, basically what hangouts was before it became allo and duo then messages?

[–] we_avoid_temptation@lemmy.zip 7 points 2 months ago

Too late for me. It's been fine so far, but I'm also not really using anything new.

[–] BigMikeInAustin@lemmy.world 7 points 2 months ago

That's why I thought ahead and stayed with the Pixel 5A, so that I would not get Android 15.

/s

Doh!

[–] pietroSV2@lemdro.id 4 points 2 months ago

So Google's own software bricks Google's own phones? No waaay :-D

[–] lazycouchpotato@lemmy.world 4 points 2 months ago

Upgraded to Android 15 with no issues on my 6a, but stuff like this is concerning.

[–] isVeryLoud@lemmy.ca 4 points 2 months ago

My Pixel 6 survived the update! \o/

[–] Albbi@lemmy.ca 3 points 2 months ago

I wonder if the is just happening on the 6 or the 6xl is also affected. Either way I'll not be exploring the private spaces for a while.

[–] WR5@lemmy.world 2 points 2 months ago

I'm running Android 14 on a Pixel 5, no updates available for it but seems to be running fine.

[–] scala@lemmy.ml 2 points 2 months ago

Hope my pixel 7 doesn't get effed.

[–] pietroSV2@lemdro.id 1 points 2 months ago

Classic Pixel problems. Every model 1000s complaints