this post was submitted on 23 Oct 2023
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Can anyone point me to a resource or explain how these are calculated? I want to start in compliance from dollar 1 if I can. I have 2 customers ready and I know I can line up others.

Normally I would operate as a telecom reseller but regulations basically push you into the provider category thanks to stir/shaken which is fine.

Let's say I'm reselling from Flowroute or Bandwidth. Do you have to always pull down the records of all the numbers for you customers every month and essentially apply math to everything and logic based on region/region instate/outofstate?

I just want to know what this normally looks like for most. Do those CDRs get sent off to a telecom tax place that turns them into something else? Does anyone do their own and have a way to process CSV's through automation?

I'm right up to the starting line of signing up customers but want to figure out the tax piece before billing anything.

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[–] KillerBurger69@alien.top 1 points 11 months ago (1 children)

Legitimately, I have no idea what you wouldn’t just sign up with a white label or something similar who does the taxes for you.

It seems like it’s way more expensive to start from scratch. Your profit can’t be that much more doing it yourself

[–] realcoolguy9022@alien.top 1 points 11 months ago (1 children)

This is the exact answer I'm not interested in, unfortunately. I've already gone through the trouble of figuring out how to do everything else myself including the 499 filing, the 4 digit identifier, even how to stir/shaken sign everything.

I'm just looking for how the tax side functions since I haven't seen it anywhere or if I have it wasn't nearly as detailed as I was looking for.

[–] ccagan@alien.top 1 points 11 months ago

I know a consulting firm that does this, but the community rules may restrict me from providing their name.

[–] rutkdn@alien.top 1 points 11 months ago (1 children)

Whatever you do, if you decide to go with CSI (Compliance Solutions), vet the hell out of them. They used to do taxes for SkySwitch and that white label provider got hit with FCC fines to the tune of almost $2M for violations.

[–] realcoolguy9022@alien.top 1 points 11 months ago (2 children)

Yeah. Which is partly why I want to know how everything works.

If I have to build my own solution that parses line by line through a CSV and runs logic, queries a DB that gets updates with new tax tables and spits out numbers so bet it. I'm willing to go that far since I have a background already doing similar things.

I'm guessing someone may just direct me to all the FCC rules, guidelines, and tax literature. I would be happy with that as well as long as it was complete.

I probably don't want to maintain this forever but it can't be that impossible to calculate everything for your first few customers.

[–] rutkdn@alien.top 1 points 11 months ago

What jurisdiction(s) are you selling VOIP in?

Also a bit unrelated - which vendor did you go with for the STIR SHAKEN solution?

[–] rutkdn@alien.top 1 points 11 months ago

Even if you don't use Skyetel, they have some info on taxes that might be helpful for you or point you in some directions and fill up some knowledge gaps.

https://support.skyetel.com/hc/en-us/articles/360051660293-Taxes-and-Regulatory-Fees

https://support.skyetel.com/hc/en-us/articles/360047843714-FCC-Registration-and-USF-charges

Also search "tax" in their KB search bar.

[–] usman-datagate@alien.top 1 points 11 months ago (1 children)

Hi OP,

There are billing platforms that make this easy. Datagate (I work here) is an easy to use system that automates all the tax calculations and can even send taxes out to your accounting system (without being super cost-prohibitive)

I believe some providers also offer simple billing systems but the downside there is getting locked into the provider and not having as much flexibility.

A lot of our clients will work with companies such as CLA, Inteserra, CSI etc for compliance work (registrations, filings, returns etc) but you’re probably small enough to handle that in-house for the time being.

You can also probably get by with calculating taxes manually if it’s just a few clients but if you’re trying to grow this part of your business, a good billing system can really make it much easier to scale.

Feel free to DM me if you have any questions.

Good luck!

[–] realcoolguy9022@alien.top 1 points 11 months ago

This was incredibly helpful. Thanks!

[–] poorplutoisaplanetto@alien.top 1 points 11 months ago

Could something like rev.io be useful here for you? We use Skyetel and they handle all of the reporting and taxes, but Rev was something we looked at when looking to resell Telnyx.

[–] Cesar_Montoya@alien.top 1 points 11 months ago

I’ll give you a hint, maybe it’s helpful. Compliance is probably going to run you about $600 per month, for one state and an agent. Other states could be possible.

I wouldn’t run a telco business without tax compliance, specially if you are not selling thru a reseller with tax compliance. It’s possible for you to file yourself, but I don’t recommend it as it is highly complex but not impossible.

Lots of tax compliance companies out there as well as white label providers. GL!