this post was submitted on 12 Mar 2025
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] Goldholz@lemmy.blahaj.zone 3 points 1 day ago

I have never used this bixbi AI

[–] ATDA@lemmy.world 9 points 1 day ago (1 children)

Id take Bixby back over this forced AI crap.

I mean I wouldn't but you know....

Bixby is the 8th or 9th best kitchen timer I've ever accidentally bought.

[–] Arkouda@lemmy.ca 21 points 1 day ago

AI was never meant for the average person but the average person had to be convinced it was for funding.

[–] Bishma@discuss.tchncs.de 27 points 1 day ago

"useless" is a more positive impression than I have.

[–] OfficerBribe@lemm.ee 15 points 1 day ago (5 children)

Not sure if Google Lens counts as AI, but Circle to Search is a cool feature. And on Samsung specifically there is Smart Select that I occasionally use for text extraction, but I suppose it is just OCR.

From Galaxy AI branded features I have tested only Drawing assist which is an image generator. Fooled around for 5 minutes and have not touched it again. I am using Samsung keyboard and I know it has some kind of text generator thing, but have not even bothered myself to try it.

[–] LaggyKar@programming.dev 7 points 1 day ago* (last edited 1 day ago)

Not sure if Google Lens counts as AI, but Circle to Search is a cool feature.

Not to the point where it's worth having a button for it permanently taking up space at the bottom of the screen.

On a lot of phones you can hide the navigation pill, but Samsung started forcibly showing it when they added Circle to Search. Fortunately I don't have a Samsung phone.

[–] Bluefruit@lemmy.world 7 points 1 day ago

Certainly counts, Samsung has a few features like grabbing text from images that I found useful.

My problem with them is its all online stuff and I'd like that sort of thing to be processed on device but thats just me.

I think folks often are thinking AI is only the crappy image generation or chat bots they get shoved to. AI is used in a lot of different things, only difference is that those implementations like drawing assist or that text grabbing feature are actually useful and are well done.

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[–] Alphane_Moon@lemmy.world 27 points 1 day ago (1 children)

A damning result for AI pump and dump scammers.

[–] Kyle_The_G@lemmy.world 12 points 1 day ago (1 children)

every NVDA earnings call lol. Old man Jenson had a (chip) farm, AI AI OH! guy literally said AI almost 100 times in a call.

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[–] Coreidan@lemmy.world 8 points 1 day ago (1 children)

I don’t see how AI can benefit my phone experience.

I use my phone to make phone calls and for text messaging. Where does AI fit in? It doesn’t.

[–] graphene@lemm.ee 5 points 1 day ago

But imagine!!! What if AI could write your text messages for you and convincingly hold phone calls??? Then you wouldn't have to use your phone to interact with human beings at all!!!

~Why does anyone want this?~

[–] shortwavesurfer@lemmy.zip 12 points 1 day ago

I'm shocked, I tell you. Absolutely shocked. And if you believe that, I got some oceanfront property in Arizona. I'll sell you too.

[–] clot27@lemm.ee 3 points 1 day ago

It is, for everybody mostly.

[–] keiznklei@lemm.ee 4 points 1 day ago* (last edited 23 hours ago) (1 children)

Ye, students are currently one of the few major benefactors of LLMs lol.

[–] silasmariner@programming.dev 2 points 1 day ago

Not sure students are necessarily benefiting? The point of education isn't to hand in completed assignments. Although my wife swears that the Duolingo AI is genuinely helping her with learning French so I guess maybe, depending on how it's being used

[–] mesamunefire@lemmy.world 17 points 1 day ago* (last edited 1 day ago) (2 children)

Sometimes I wonder what is going to happen to all this tech in 4 or so years when its less profitable to keep the AI centers on.

Right now they are "free" because of all the investment that is going on. But they have a huge maintenance/energy cost.

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[–] raynethackery@lemmy.world 7 points 1 day ago

It's all just to get more data from you so it can monetized.

[–] reiterationstation@lemm.ee 3 points 1 day ago (6 children)

Am I crazy? I’ve got this thing writing code and listing website listings. I ask it certain things before Google and just have it give me the source. I use it to sum up huge documents to quickly analyze them before I go through them. Feels like how Google felt I when it first came out. Yall using the same ai?

(Apple ai is not what I’m talking about)

[–] anonvurr@lemmy.zip 1 points 21 hours ago

You're not crazy. AI is an useful tool I use daily for quickly summarizing things and for writing code that would otherwise be tedious as hell. I also use it for tips on certain issues in code for learning.

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[–] jewbacca117@lemmy.world 15 points 1 day ago

The first thing I do with a new phone is turn off any kind of assistance.

[–] CarbonBasedNPU@lemm.ee 4 points 1 day ago

I want a voice assistant that can set timers for me and search the internet maybe play music from an app I select. I only ever use it when I am cooking something and don't have my hands free to do those things.

[–] haych@lemmy.one 12 points 1 day ago (3 children)

On Samsung they got rid of a perfectly good screenshot tool and replaced it with one that has AI, it's slower, clunky, and not as good, I just want them to revert it. If I wanted AI I'd download an app.

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[–] missandry351@lemmings.world 1 points 1 day ago

Well, as a user of both, I agree.

[–] homesweethomeMrL@lemmy.world 9 points 1 day ago

Anyone who has been paying attention has been waiting for this enormous bag of shit to explode already.

[–] bampop@lemmy.world 1 points 1 day ago* (last edited 1 day ago)

I think the article is missing the point on two levels.

First is the significance of this data, or rather lack of significance. The internet existed for 20-some years before the majority of people felt they had a use for it. AI is similarly in a finding-its-feet phase where we know it will change the world but haven't quite figured out the details. After a period of increased integration into our lives it will reach a tipping point where it gains wider usage, and we're already very close to that.

Also they are missing what I would consider the two main reasons people don't use it yet.

First, many people just don't know what to do with it (as was the case with the early internet). The knowledge/imagination/interface/tools aren't mature enough so it just seems like a lot of effort for minimal benefits. And if the people around you aren't using it, you probably don't feel the need.

Second reason is that the thought of it makes people uncomfortable or downright scared. Quite possibly with good reason. But even if it all works out well in the end, what we're looking at is something that will drive the pace of change beyond what human nature can easily deal with. That's already a problem in the modern world but we aint seen nothing yet. The future looks impossible to anticipate, and that's scary. Not engaging with AI is arguably just hiding your head in the sand, but maybe that beats contemplating an existential terror that you're powerless to stop.

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