Framework

76 readers

1 users here now

Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

founded 1 year ago

MODERATORS

communick@hardware.watch

I’ve had 4 BSODs with my AMD 13 (alien.top)

submitted 1 year ago by ryan12439@alien.top to c/framework@hardware.watch

8 comments fedilink hide all child comments

I just got my laptop this past week as part of batch 2. All of the BSODs have been for DPC_Watchdog_Violation. Running latest Windows 11 with the FW AMD driver kit installed. The system freezes in place for a good 15-30 seconds before it actually goes and blue screens. I’ll have to admit, I am new to these windows debug tools, but that fact that they all seem to point to different sources leads me to believe it is a hardware issue that is causing the issues. I have a Samsung 980 Pro 1TB, and Crucial 2x 16GB 5600MT/s CT2K16G56C46S5, in addition to the Ryzen 5 board, and 2 USB C modules occupying the rear ports, and 2 USB A module occupying the front ports. Nothing has been plugged into the system for 2/4 crashes, with only power being plugged in for the other 2. I do have a dbrand Damascus skin applied to the lid of the laptop.

According to my debug logs, these are the modules where the issues stemmed from:

#1: ntkrnlmp.exe #2: amdgpio2.sys, 5 minutes after crash #1

3 days later:

#3: System froze up so bad, that after 5 minutes it still did not get to the blue screen, so there is no debug log. #4: dxgmms2.sys, 10 minutes after crash #3

Anyone have any ideas, or similar experiences?

top 8 comments

sorted by: hot top controversial new old

[–] gmbridge@alien.top 1 points 1 year ago

pull all the input modules out of the sides, reseat the RAM, then see if its more stable? if it is, add the input modules back 1 at a time.

[–] Slav3k1@alien.top 1 points 1 year ago (1 children)

I would love to know how many ppl have flawlessexperience vs ppl with issues like this. What's the ratio i wonder.

[–] codeasm@alien.top 1 points 1 year ago

Many. Not an amd owner but besides a weird fannoice that i got a new fan assembly for for free (after contacting support) its a awewome laptop. Taking it to uni everyday nd using it daily in the train might have cause that fan to act up. Sonfor basicly 6 months it was great, and now still 7 months going strong and awesome.

Dont ask about bios upgrades for fw13 12th gen for now, amd and fw16 have nothing to worry bout. We will get there.

[–] nanoxb@alien.top 1 points 1 year ago (1 children)

No Windows - no BSOD

[–] ryan12439@alien.top 1 points 1 year ago (1 children)

I mean… yes, but also, if it is in fact a hardware issue, Linux won’t necessarily fix that. Also, I’d rather just fix the underlying issue than give up and say windows is the problem, since it’s been my daily driver for years with little issue.

[–] nanoxb@alien.top 1 points 1 year ago

Holly Linus will heal all hardware issues.

[–] cantanko@alien.top 1 points 1 year ago

I had one DPC_Watchdog_Violation about a week in, but it was immediately after I'd been tooling around with docking and undocking from various port replicators and docking stations, suspending, resuming, docking whilst suspended, undocking whilst suspended, all of that kind of rubbish, so couldn't really blame it (it survived most of it).

Might suggest removing all of your expansion cards and running it portless - does that make a difference?

[–] papa_dios@alien.top 1 points 1 year ago

I just got a BSOD with that same code (DPC_Watchdog_Violation) and it also froze for a while on a Dell laptop from work, maybe it could more of a Windows 11 problem?