You can't convince people to do their job with logic when they just don't want to do their job. After minorities, the thing cops hate most is doing their job.

[–] dejected_warp_core@lemmy.world 2 points 2 years ago (1 children)

This didn't go down well.

IT consulting pro-tip: Customers would rather pay for your time and expertise, than be made to feel stupid that they didn't think of something so simple themselves.

[–] mwknight@lemmy.world 2 points 2 years ago (1 children)

After working in desktop support for a year after college, I realized that people just wanted their problem solved and to not feel frustrated. That realization made my job immensely easier because I pivoted from copying a file in 30 seconds and walking away to talking to them a little bit and letting them feel good after we were done. My ticket closing speed slowed down a little but people felt better and I consistently got positive feedback.

[–] Riven@lemmy.dbzer0.com 1 points 2 years ago

Dude same here. I usually say stuff along the lines of 'yea it took me forever the first time to figure it out' or 'it's a common issue that a lot of people have, I'll get it sorted in a sec for you no problem'. Make it seem like they're not stupid, regardless of the truth and then fix it, keeps em happy and more willing to cooperate with you as well.

I also talk through what I'm doing and if they show interest I'll teach them so they can fix it in the future, 'ah I've seen this before, took me like a hour to figure it out on my computer, for me it was a chrome update that broke how downloaded files open. Here let me right click the file, and go to open with, we hit Adobe pdf and check the always open with this program button, that should do it let's test it out. OK seems like its good to go. Let me know if you have any more issues'. If they don't show interest then it's no problem.

[–] SameOldInternet@lemmy.world 1 points 2 years ago

This post just shows that the police rarely if ever review any video as this method would've been learned as a result of repeatedly reviewing video.

[–] frezik@midwest.social 1 points 2 years ago

I'm a little surprised the police didn't already know about that method. Seems like they'd encounter enough CCTV footage that'd it'd be standard training.

I once again overestimate the training levels of the police.