Framework

it's a specific issue to your laptop, not a general issue.

My 7840 win11pro has no issues, what are you using to playback with? Or do you mean YouTube in which case have you done all the usual cache flushing and browser swapping stuff?

I’ve got a similar issue!! It’s not all the time but occasionally.

I was getting screen corruption with the adrenaline and drivers bundle so moved to the downloadable and drivers, which are causing this issue; but it’s not frequent enough to go back to the original ones, which were worse

Have you tried getting the current drivers from AMD? They're newer than the bundle Framework provides and some reports on the forum said that it improves bugs like this.

Maybe it’s redundant but did you deleted the driver one absolutely? (Before reinstalling?)

There is a tool to delete all Grafiks drivers.

After all that's been said, try redownloading the Windows 11 installer and put it on a different USB drive. Trying to eliminate the possibility of a bad Windows install.

I've had this issue on Lenovo Thinkpads with the Ryzen 7 PRO 4750U processors. Once in awhile the video decoding fails, and the windows display driver restarts and the system continues again.

Its weird.

Previously what would happen is the machine would hard lock/restart, and only after an AMD driver update, that it started to be less unstable.

I just performed another experiment. Here was the process:

• Download fresh Windows 11 ISO 23H2 from Microsoft and install it onto a USB stick.
• Download driver bundle from Framework.
• Download VLC from VLC.
• Download a video from Youtube using yt-dlp.
• Copy the files from steps 2-4 onto a second USB stick.
• Install Windows from the first USB stick onto the Framework 13 7640U.
• Install VLC and attempt video playback from the second USB stick (works, consumes about 40-50% CPU because no GPU rendering is available).
• Install the driver bundle from the second USB stick and allow the computer to reboot.
• Attempt playing back the same video. This time the video gets stuck quickly and the display driver crashes.

This is about as barebones as it gets, and it yielded the same result. Based on responses here, it seems like others expect this to work. Framework support hasn't really been responsive at all.

Here's the event log error:

Log Name: System

Source: Display

Date: 11/17/2023 12:54:14 PM

Event ID: 4101

Task Category: None

Level: Warning

Keywords: Classic

User: N/A

Computer: DESKTOP-ISFG1S1

Description:

Display driver amdwddmg stopped responding and has successfully recovered.

Event Xml:

``  ``

``    ``

``    4101``

``    0``

``    3``

``    0``

``    0``

``    0x80000000000000``

``    ``

``    505``

``    ``

``    ``

``    System``

``    DESKTOP-ISFG1S1``

``    ``

``  ``

``  ``

``    <data>amdwddmg</data>``

``    <data>``

``    </data>``

``  ``