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[Dev Only] Freeswitch Click To Dial - USER_NOT_REGISTERED (alien.top)

submitted 11 months ago by TheRealNalaLockspur@alien.top to c/voip@netheads.online

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I am in the process of doing my Zoho PhoneBridge integration and I am trying to get Click to Dial working. Well, I do have it working, but only for physical phones and the mobile app. WebRTC (Sip.js) is having an issue.

I am calling the originate command through ESL using node. Click to dial works great if I have a Yealink or my mobile app registered, but if I only have the web app registered (Sip.js), then Freeswitch console throws:

2023-11-28 14:04:42.951275 97.17% [NOTICE] switch_ivr_originate.c:3049 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
2023-11-28 14:04:42.951275 97.17% [DEBUG] switch_ivr_originate.c:4045 Originate Resulted in Error Cause: 806 [USER_NOT_REGISTERED]

The funny thing is. The webapp is registered. Makes and receives phone calls just fine and even sofia shows the extension is registered. I have reactive components that actively show the registration state in the web app too.

I have no idea why Freeswitch is throwing this error.

Anyone have any leads?

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[–] AAAHeadsets@alien.top 1 points 11 months ago

Do you see the SIP.JS extension in FreeSwitch if you run: show registrations

Also I wouldn't expect to see a channel of type "[error]" in the log.

2023-11-28 14:04:42.951275 97.17% [NOTICE] switch_ivr_originate.c:3049 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]