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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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'Clearance Delay' Shipping to US via FedEx. Will I get a customs invoice from FedEx? (alien.top)

submitted 11 months ago by Blackout621@alien.top to c/framework@hardware.watch

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Hi all,

Excited to join the Framework club soon! My Ryzen 13" finally shipped a couple days ago 😊

Currently, my FedEx the shipment is hung up in Anchorage (came from Taiwan) and the status is Clearance Delay. Last time this happened to me I was ordering something custom/expensive via Estsy that came from Hong Kong, and shortly after I got a $90 customs invoice from FedEx.

Is that going to happen again with this order? I've seen some forums on here that Framework covers import/customs fees but I've only seen people discuss that with respect to the EU/UK. Not sure if the same applies for US. Thanks!

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[–] xpbh@alien.top 1 points 11 months ago

We might be in the same parcel, mine also says “Clearance delay - Import” stuck in Anchorage bound for US.

FedEx’s tracking specifies: “Clearance instructions from the importer are required.” Framework is the importer, right? I’m guessing I don’t have to do anything but wait.

[–] MaxUtil@alien.top 1 points 11 months ago

I received my B7 order today, which was also stuck in AK until yesterday morning. The parcel was released to me like any other package, once I signed for it.