this post was submitted on 29 Nov 2023
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Hi.

I run a one-person studio providing branding, package design and websites.

I'd love some help to understand better what potential "hot button" issues entrepreneurs may have with these sorts of designers.
Thus far, I've gone with my "gut feel" regarding what the IDEAL messaging should be, but now I'm working on SEO and want to bring the sort of blog content that will be REALLY valued and not just fill social channels.
Could you please share with me:

  1. Experiences where you felt ripped off by your designer (including what cost for what service/product)
  2. Where did the designer miss the mark with what they delivered?
  3. Any stories where you felt HEARD and subsequently loved the work?
  4. Are there any sticker shock stories regarding pricing?
    One last thing...
    I decided to post prices on my site.
    Do you think this is a good move or stupid?
    Thank you so much for your attention and participation.
    Brent

And if you have the time,
I'd love some constructive criticism about my messaging.

The site is at flink dot ca.

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[–] ChicatheePinage@alien.top 1 points 11 months ago (1 children)

I feel ripped off when they just turn to Canva. Like what?! I could easily do that too! I want creativity! If I’m paying someone it’s because they offer something that I don’t have or can’t do. I don’t want to pay for something that I could easily do myself. I’ve been down that road and it wasn’t fun.

[–] Ok_Consideration_618@alien.top 1 points 11 months ago

I guess that may have been a function of budget. Can I ask what they did and for how much?
I can see how they might do this if the timing and/or budget were very skimpy. Not a choice I'd make, though.

[–] Rossome_1@alien.top 1 points 11 months ago (1 children)

Be a good listener. Be aware of what they are saying or really asking. Give the customers choice but not overwhelming amounts of choice. As for me. I always provide detailed pricing so that I can confidently say this is what you're getting and paying for. Others may disagree and feel that pricing upfront can be picked apart but, I'll say this. Lead with value. Lead with consistency. Lead with quality and then you'll have a lot less argument over pricing.

[–] Ok_Consideration_618@alien.top 1 points 11 months ago

And what do you feel when you view my site?
Too much text?
Too many options?
Too expensive?
I was hoping to appeal to people who may have a Marketing job but not necessarily a degree in marketing. This has happened a lot over the past years, and I find myself educating clients on processes and terminology.

My sites at flink.ca

Thanks for engaging. :) I appreciate your insights.

[–] ChicatheePinage@alien.top 1 points 11 months ago

To answer your pricing question I think consumers appreciate seeing up front pricing but I’m not sure that it is good for business…