LuffyDPirate

joined 2 years ago
 

Hello everyone,

I am trying to set up in my lab Teams Direct Routing with Audiocodes SBC. I am using the Azure Marketplace image and have been running into issues. I have tried using the Audiocodes Config Wizard using Teams and a SIP trunk that is a trial from SIP.US. I have the domain name and cert working where it shows up inside of Teams Admin Center the TLS connection status is active and SIP option status is active as well. I am able to call the number and teams will ring but when I pick up, no audio is coming in and after 15 seconds, it hangs up.

I was wondering if anyone has run into this issue? I have also tried using the Audiocodes documentation by hand to configure it and TLS and SIP options also shows as active. In that case, when I dial the teams number, it doesnt even rings and gets automatic disconnect.

Any help would be much appreciated.