After updating to the most recent firmware v 1.5.6, my Bathys are not able to play audio correctly over Bluetooth.
If I turn on the headphones I hear the chime that confirms they are connected, and I can see them connected in Bluetooth settings on my OnePlus 7TPro phone.
But no matter what audio source I play, I can't hear any audio.
I also noticed that in the Focal & Naim app, it says it is connected by AAC when it is not working.
However, when I unpair and re-pair it says AptX Adaptive. Which is what it always used to say before the firmware update.
When I unpair the headphones from Bluetooth and then pair them again, the audio works again, but only until I turn the headphones off.
The next time I turn them on the audio stops working again.
So right now, I have to unpair and repair the headphones every single time I turn them on.
I have contacted support, hoping for a firmware patch or roll back instructions.
After updating to the most recent firmware v 1.5.6, my Bathys are not able to play audio correctly over Bluetooth.
If I turn on the headphones I hear the chime that confirms they are connected, and I can see them connected in Bluetooth settings on my OnePlus 7TPro phone.
But no matter what audio source I play, I can't hear any audio.
I also noticed that in the Focal & Naim app, it says it is connected by AAC when it is not working.
However, when I unpair and re-pair it says AptX Adaptive. Which is what it always used to say before the firmware update.
When I unpair the headphones from Bluetooth and then pair them again, the audio works again, but only until I turn the headphones off.
The next time I turn them on the audio stops working again.
So right now, I have to unpair and repair the headphones every single time I turn them on.
I have contacted support, hoping for a firmware patch or roll back instructions.