How about when they "accidentally" sent that email to all your users saying that they NEED to buy Plex Pass to continue to use remote streaming? Or when they had that "bug" in the app shortly after that, where remote streaming would give an error message saying that need to buy Plex Pass to stream your content?
Maybe they don't solicit from you, but they use dark tactics to trick your users, and that's not acceptable in my opinion.
This is exactly the kind of thing Jesus Christ would adore.