Like every single other high fidelity streaming service out there, the music does get altered in some way shape or form for the most part it's still in flag quality and the alteration isn't always a bad thing it's just a matter of preference.
For example I don't like using Amazon HD because Jesus Christ they make all the files more bright.
But I do like the reply down below talking about how they make the files sound more smooth Jazzy on tidle.
With that being said currently I ultimately don't use any streaming services because I like to EQ on the Fly and roon is just so amazing.
I think your friends are blowing it out of proportion with title being garbage but I can understand the frustrations. For example I don't like any streaming service to claims to give me High Fidelity music and yet I can't check things like the metadata or see what kind of file it is is it 16 or 24?. It's a flac file but tell me what is the kbps?
Tidle withholds all that information.
Roon for life!
stay woke