System76

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A community for the System76 company, a manufacturer of laptops, desktops, and server computers that are both affordable and powered by Linux.

founded 11 months ago
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Searching online, for general keycaps, the recommendation is to soak them in soapy water for an hour. I am assuming that is fine here, but wanted to double check if that is indeed the case. Thanks!

5
 
 

Recently I noticed my Lemur Pro wasn't closing up neatly, and the click action of the touchpad had become quite difficult. When I griped about this, somebody said check and see if your battery is swollen. But this machine is barely over a year old. The battery should be fine, right? Batteries in my other laptops (which have all been Macs) lasted years.

As soon as I looked, the bulging of the keyboard and the bottom of the case was obvious. Not sure how I hadn't already noticed it. I found a replacement battery online, though getting the old "spicy pillow" out was a bit of a nuisance. It was pretty firmly glued in.

Why did the battery fail so soon? I always noticed the Lemur Pro was warm when running and, oddly, stayed warm when I had it closed up and suspended. Heat is not good for a battery. Why was it warm when suspended? Well, I just assumed it's a kind of a crummy design and that's just how they all are.

TODAY when I was poking around in System Settings (in Mint Cinnamon, which is what I run on both the Lemur Pro and my Thelio now), I discovered that there are Power Management settings for this, and that I had mine set to never suspend when it was plugged in, even if the case was closed.

Honestly, it had never crossed my mind that there were settings for this. I just assumed it was like those Macs I had before, and they all suspended when they were closed. I usually didn't shut them down, but just habitually left them plugged in and closed up all the time when I wasn't using them, and they were fine. I guess I had my Lemur Pro sitting there idling (but not suspended) and staying warm almost continuously for the past year, and the battery couldn't take that.

Lesson learned. Check your power management settings, especially if you come in from a platform that might work differently.

6
 
 

Hello...I own the most recent Pangolin. I've posted quite a bit here about the shoddy state of the touchpad. That's still a problem, but I'm resigned to the fact that I'm stuck with this laptop for now and a USB mouse works well enough.

Anyway, the light on the webcam is absolutely blinding. It's like getting passed at night by some Lexus SUV. Absolutely blinding. When I cover it up with my finger, there's no change in the quality of the video in different lighting conditions. So, it seems like System76 is just using this light to further punish me for my computer choice.

Is there a way to disable the light without having to tape over it?

7
 
 

Can anyone please help me. I have an S76 Gazelle I am trying to play around with an LLM with CUDA support, with compute graphics.

nvidia-smi outputs:

https://preview.redd.it/ie4j8dyujw2c1.png?width=1464&format=png&auto=webp&s=93d0272705831a4e6d9c5e3fa8bba10c552529f0

But as soon as I run anything the GPU seems to just fail entirely and I have to reboot

Unable to determine the device handle for GPU0000:01:00.0: Unknown Error

and then my about page only shows the integrated graphics

https://preview.redd.it/gq3rmjlfkw2c1.png?width=581&format=png&auto=webp&s=59257e4249a64fe1aac4b79082aa8027b093b81f

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The fan speed curve on the Oryx Pro is wild. It seems to have basically two speeds: jet engine takeoff and dead silent. Is there a way to control this better that doesn't involve editing firmware? I see some posts from earlier this year on this topic but wondering if the situation has evolved — I don't really want to do something that won't be well-supported.

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I'm in Canada, bought it with the corresponding (US) power supply, just received it, plugged it into a wall outlet, made sure the power supply is on... And when I turn it on, it shuts off before even fully booting. Not at any specific point in booting, either, it just seems like the power cuts off. Sometimes, if I turn it back on soon after, it barely stays on for two seconds. Tried a different outlet with the same result. Nothing else seems out of the ordinary, fans are a bit loud, but not so much that it seems strange for a booting computer.

Made a support ticket but it seems like service may be slow until Monday. Anyone ever experienced something like this?

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So I'm looking for a Linux laptop to replace my trusty old 2013 Macbook Pro which is now EOL. I could use some faster hardware anyway. I looked at the Adder, and it seems like it has almost everything I want. Open firmware, good documentation, etc. However there's just one little thing...

The display. My MBP has a 2560x1440 display and I love it because when I'm coding in CLion, Intellij or whatnot I have lots of screen real estate. But the Adder only goes up to 1080p. I could go all the way up to a Bonobo, but I really don't want to lug around a 17" laptop anymore. I'm getting old.

So, my question is this... anyone moved from a Retina display back down to 1080p and had major problems with it? Any fellow coders miss the extra screen real estate? Or am I worrying over nothing?

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Anyone ever notice that System76 hides their parts list?

They publish all this stuff on how to repair their gear, cool.

But with out parts lists, this information might as well not exist

If system76 truly supported user freedom, they would allow customers to attempt to source their own parts. Even if the parts could not be bought on the open market, listing the part #s is still a huge part of user freedom.

Anyone else get a bad vibe from system76's complete lack of part #s?

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I received and installed a brand new Thelio. I was unable to get it to resume after suspend. I see some posts about this issue, but no definite resolution. Does anyone know of a fix for this? If I disable suspend in the Pop system settings, will that help and what is the impact, it is the machine never going to sleep?

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What is the solution?

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Hi guys,

wanted to ask here before I open a ticket in S76 desk, I just wanted to ask you guys about this issue. I just got myself a brand new Gazelle laptop this July and it has worked fine up until now.

This morning I started up my laptop and disconnected the power cord, using only battery power. I was doing some other stuff for a couple of hours and left my laptop on the table without the power cord and when I looked at my laptop again, it was all blacked out and won't start anymore. I plugged the power cord back on, but pressing the power button does nothing. I can see the yellow light coming from charging the battery. I have taken good care of my laptop, not poured any liquids on it or anything. But it just stopped working.

I just wanted to get your tips and pointers as to what to do. Is there like a hard reset button or should I open up the case and disconnect the battery? Anything else I could try out, other than waiting for a couple of days and hoping it starts working again?

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Does anyone know where one can get a new heatsink/fan setup as described here for the GAZE16? https://tech-docs.system76.com/models/gaze16/repairs.html#replacing-the-cooling-system

My fans are screaming loud death rattle, and no part # is listed

Going to contact system76 support as well

EDIT, meant to type gaze16 not 17. cant change the title

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I will accept any used System76 device.

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I will accept any used System76 device.

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Just an FYI, that something seems to be amiss with Kernel 6.6.

I run OpenSUSE Tumbleweed on my Darter Pro.

I've found that, starting with early kernel 6.6 releases (and up to at least 6.6.1) the path '/sys/class/leds/system76_acpi::kbd_backlight` no longer exists, and the keyboard backlight is no longer controllable (and defaults to off). Kernel 6.5.9 is the most recent version I've found that works.

There are no relevant kernel configuration changes that I can see between then and now, as packaged by opensuse.

The following is in my dmesg buffer post-boot on this 6.6.1 kernel:

[   16.203995] sysfs: cannot create duplicate filename '/devices/LNXSYSTM:00/LNXSYBUS:00/17761776:00/leds/system76_acpi::kbd_backlight/color'
[   16.204003] CPU: 0 PID: 1232 Comm: (udev-worker) Not tainted 6.6.1-1-default #1 openSUSE Tumbleweed 0c6504f7d2c054731662677f280b3e0e68eca996
[   16.204007] Hardware name: System76 Darter Pro/Darter Pro, BIOS 2022-11-21_b337ac6 11/14/2022
[   16.204009] Call Trace:
[   16.204012]  
[   16.204015]  dump_stack_lvl+0x47/0x60
[   16.204023]  sysfs_warn_dup+0x5a/0x70
[   16.204028]  sysfs_add_file_mode_ns+0x11a/0x130
[   16.204031]  internal_create_group+0x115/0x3a0
[   16.204035]  internal_create_groups+0x42/0xa0
[   16.204038]  device_add+0x597/0x890
[   16.204042]  ? kstrdup+0x4c/0x70
[   16.204045]  device_create_groups_vargs+0xce/0xf0
[   16.204049]  device_create_with_groups+0x43/0x60
[   16.204053]  led_classdev_register_ext+0x1c1/0x430
[   16.204057]  ? devm_led_classdev_register_ext+0x3a/0x90
[   16.204060]  ? __pfx_devm_led_classdev_release+0x10/0x10
[   16.204063]  devm_led_classdev_register_ext+0x50/0x90
[   16.204066]  system76_add+0x18b/0x440 [system76_acpi 6778ab907a326eeb6d97e8c957cf2c7d3aa12d04]
[   16.204074]  ? sysfs_do_create_link_sd+0x6e/0xe0
[   16.204077]  acpi_device_probe+0x47/0x130
[   16.204082]  really_probe+0x19b/0x3e0
[   16.204085]  ? __pfx___driver_attach+0x10/0x10
[   16.204088]  __driver_probe_device+0x78/0x160
[   16.204090]  driver_probe_device+0x1f/0x90
[   16.204093]  __driver_attach+0xd2/0x1c0
[   16.204095]  bus_for_each_dev+0x74/0xc0
[   16.204096] input: PC Speaker as /devices/platform/pcspkr/input/input9
[   16.204097]  bus_add_driver+0x116/0x220
[   16.204100]  driver_register+0x59/0x100
[   16.204103]  ? __pfx_system76_driver_init+0x10/0x10 [system76_acpi 6778ab907a326eeb6d97e8c957cf2c7d3aa12d04]
[   16.204109]  do_one_initcall+0x47/0x310
[   16.204114]  ? kmalloc_trace+0x2a/0xa0
[   16.204117]  do_init_module+0x60/0x240
[   16.204121]  __do_sys_init_module+0x17f/0x1b0
[   16.204125]  ? __seccomp_filter+0x31b/0x510
[   16.204129]  do_syscall_64+0x5d/0x90
[   16.204132]  ? do_syscall_64+0x6c/0x90
[   16.204134]  ? do_syscall_64+0x6c/0x90
[   16.204136]  ? do_user_addr_fault+0x30f/0x660
[   16.204140]  ? exc_page_fault+0x71/0x160
[   16.204143]  entry_SYSCALL_64_after_hwframe+0x6e/0xd8
[   16.204147] RIP: 0033:0x7f7e7ed199de
[   16.204163] Code: c3 66 2e 0f 1f 84 00 00 00 00 00 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 f3 0f 1e fa 66 90 49 89 ca b8 af 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 12 14 0d 00 f7 d8 64 89 01 48
[   16.204165] RSP: 002b:00007fff7a559488 EFLAGS: 00000246 ORIG_RAX: 00000000000000af
[   16.204169] RAX: ffffffffffffffda RBX: 000055a52271d0b0 RCX: 00007f7e7ed199de
[   16.204170] RDX: 00007f7e7f41c061 RSI: 0000000000008323 RDI: 00007f7e7e406010
[   16.204172] RBP: 00007f7e7f41c061 R08: 0000000000000630 R09: 0000000000000000
[   16.204173] R10: 00007f7e7edebb20 R11: 0000000000000246 R12: 0000000000020000
[   16.204175] R13: 0000000000000000 R14: 000055a52271f950 R15: 0000000000000000
[   16.204177]  
[   16.204208] System76 ACPI Driver: probe of 17761776:00 failed with error -17
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Just an FYI, that something seems to be amiss with Kernel 6.6.

I run OpenSUSE Tumbleweed on my Darter Pro.

I've found that, starting with early kernel 6.6 releases (and up to at least 6.6.1) the path '/sys/class/leds/system76_acpi::kbd_backlight` no longer exists, and the keyboard backlight is no longer controllable (and defaults to off). Kernel 6.5.9 is the most recent version I've found that works.

There are no relevant kernel configuration changes that I can see between then and now, as packaged by opensuse.

The following is in my dmesg buffer post-boot on this 6.6.1 kernel:

[   16.203995] sysfs: cannot create duplicate filename '/devices/LNXSYSTM:00/LNXSYBUS:00/17761776:00/leds/system76_acpi::kbd_backlight/color'
[   16.204003] CPU: 0 PID: 1232 Comm: (udev-worker) Not tainted 6.6.1-1-default #1 openSUSE Tumbleweed 0c6504f7d2c054731662677f280b3e0e68eca996
[   16.204007] Hardware name: System76 Darter Pro/Darter Pro, BIOS 2022-11-21_b337ac6 11/14/2022
[   16.204009] Call Trace:
[   16.204012]  
[   16.204015]  dump_stack_lvl+0x47/0x60
[   16.204023]  sysfs_warn_dup+0x5a/0x70
[   16.204028]  sysfs_add_file_mode_ns+0x11a/0x130
[   16.204031]  internal_create_group+0x115/0x3a0
[   16.204035]  internal_create_groups+0x42/0xa0
[   16.204038]  device_add+0x597/0x890
[   16.204042]  ? kstrdup+0x4c/0x70
[   16.204045]  device_create_groups_vargs+0xce/0xf0
[   16.204049]  device_create_with_groups+0x43/0x60
[   16.204053]  led_classdev_register_ext+0x1c1/0x430
[   16.204057]  ? devm_led_classdev_register_ext+0x3a/0x90
[   16.204060]  ? __pfx_devm_led_classdev_release+0x10/0x10
[   16.204063]  devm_led_classdev_register_ext+0x50/0x90
[   16.204066]  system76_add+0x18b/0x440 [system76_acpi 6778ab907a326eeb6d97e8c957cf2c7d3aa12d04]
[   16.204074]  ? sysfs_do_create_link_sd+0x6e/0xe0
[   16.204077]  acpi_device_probe+0x47/0x130
[   16.204082]  really_probe+0x19b/0x3e0
[   16.204085]  ? __pfx___driver_attach+0x10/0x10
[   16.204088]  __driver_probe_device+0x78/0x160
[   16.204090]  driver_probe_device+0x1f/0x90
[   16.204093]  __driver_attach+0xd2/0x1c0
[   16.204095]  bus_for_each_dev+0x74/0xc0
[   16.204096] input: PC Speaker as /devices/platform/pcspkr/input/input9
[   16.204097]  bus_add_driver+0x116/0x220
[   16.204100]  driver_register+0x59/0x100
[   16.204103]  ? __pfx_system76_driver_init+0x10/0x10 [system76_acpi 6778ab907a326eeb6d97e8c957cf2c7d3aa12d04]
[   16.204109]  do_one_initcall+0x47/0x310
[   16.204114]  ? kmalloc_trace+0x2a/0xa0
[   16.204117]  do_init_module+0x60/0x240
[   16.204121]  __do_sys_init_module+0x17f/0x1b0
[   16.204125]  ? __seccomp_filter+0x31b/0x510
[   16.204129]  do_syscall_64+0x5d/0x90
[   16.204132]  ? do_syscall_64+0x6c/0x90
[   16.204134]  ? do_syscall_64+0x6c/0x90
[   16.204136]  ? do_user_addr_fault+0x30f/0x660
[   16.204140]  ? exc_page_fault+0x71/0x160
[   16.204143]  entry_SYSCALL_64_after_hwframe+0x6e/0xd8
[   16.204147] RIP: 0033:0x7f7e7ed199de
[   16.204163] Code: c3 66 2e 0f 1f 84 00 00 00 00 00 90 90 90 90 90 90 90 90 90 90 90 90 90 90 90 f3 0f 1e fa 66 90 49 89 ca b8 af 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 12 14 0d 00 f7 d8 64 89 01 48
[   16.204165] RSP: 002b:00007fff7a559488 EFLAGS: 00000246 ORIG_RAX: 00000000000000af
[   16.204169] RAX: ffffffffffffffda RBX: 000055a52271d0b0 RCX: 00007f7e7ed199de
[   16.204170] RDX: 00007f7e7f41c061 RSI: 0000000000008323 RDI: 00007f7e7e406010
[   16.204172] RBP: 00007f7e7f41c061 R08: 0000000000000630 R09: 0000000000000000
[   16.204173] R10: 00007f7e7edebb20 R11: 0000000000000246 R12: 0000000000020000
[   16.204175] R13: 0000000000000000 R14: 000055a52271f950 R15: 0000000000000000
[   16.204177]  
[   16.204208] System76 ACPI Driver: probe of 17761776:00 failed with error -17
20
 
 

I have a gaze15 and I took it apart to clean and after none of the drives would show up. I started messing with bios and it's worse now. Also how do I find pop os kernel?

https://preview.redd.it/hxquxujyna1c1.jpg?width=8160&format=pjpg&auto=webp&s=44fdbbe678884d996d6a20ab59fae07a994a19ac

https://preview.redd.it/qb67htxzna1c1.jpg?width=8160&format=pjpg&auto=webp&s=7bf2446e629dccb1aa7f13280fc7bdc3d1881b9d

21
 
 

I received my laptop today in the mail. Upon booting it up for the first time I noticed the touchpad is unresponsive.

I tried disabling and renabling the touchpad via the FN+F1 keyboard shortcut to no avail. I also tried both the default Pop_os as well as the most recent stable version of Ubuntu to the same result.

Plugging in an external mouse works fine however.

Has anyone else ran into this issue?

22
 
 

Lynn Horwatt and some individuals that she supervise have broken multiple laws across multiple jurisdictions.

Beside getting jail time for the multiple crimes that they committed, I think that they should no longer be employed by the VA at all. They have shown that they are not qualified to handle any sensitive data whatsoever!

The criminal cyber attacks began on July 28th.

The day that Lauren Castillo and Sandra Prieto assigned Justin Whipple to handle my case.

Sands Prieto was well aware of the criminal cyber attacks that Justin Whipple was doing

https://www.dropbox.com/scl/fo/

zIx2x3xdyt9bfyduqmc3a/h?

rIkey=ulvjgc4×2pnjo|pr42ud5pg8|&d|=0

He installed a hidden partition that I can not delete. How do I remove that partition along with all the systemd & systemctl files that allows him remote access.

23
 
 

This one: https://www.microcenter.com/product/660428/samsung-990-pro-1tb-samsung-v-nand-3-bit-mlc-pcie-gen-4-x4-nvme-m2-internal-ssd

Reason why I ask is because the lemur Manuel says PCIe NVMe Generation 3, and the one I’m trying to buy is Gen 4?

Any help is appreciated.

24
 
 

I saw on at my friend's house and it looks good he was gatekeeping it tho

25
 
 

Hello everyone, I'm considering the Lemur Pro for its combination of lightweight design and long battery life workstation. However, I'm a bit concerned about its build quality. I've come across some posts from 1-2 years ago suggesting that the build quality might not be the best. Have there been any improvements or updates in this area or still the same?

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