this post was submitted on 22 Nov 2023
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They are, I think, in the process of doing the same to me.
For depositing a large sum of money. I haven’t withdrawn anything in 6+ months.
Now my account is restricted, even though I reverified right after that.
Their customer service sucks. The agents clearly are not native English speakers and say shit that doesn’t make sense/misunderstand questions too frequently. I have been waiting to hear back about an “account review”.
It’s really frustrating, but ultimately - other than the support - this is the US government’s fault for going after crypto companies and all the bullshit AML/KYC laws Coinbase is trying to comply with.