this post was submitted on 25 Nov 2023
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Same here. Some time ago transactions to send money to Binance didn't go through. Contacted them to ask why and the reply was Binance, crypto, unsafe, bla bla bla. Told them i knew what i was doing and after that they approved it. That was the only time i got questions.
Now using Coinbase to cash out mostly and sometimes Bitfavo, never had any problem with them (yet). Using ASN bank.
Using ASN here too, they threatened to close our account if I wouldn't reply within a couple of weeks. Saw it too late as we were on holiday. It made me quite nervous, as there was no way I could reply in time. Of course it would likely be the same for any other bank.
They never denied any transaction, but I never transacted fiat with Binance, only Kraken and Bitvavo.
The handling by the aml department was a fucking mess by the way. They lost the private documents I sent them using their highly secured "black box", as they called it. Later they somehow found back the documents somewhere on another PC, while they initially promised the documents would never leave their "black box".
Incredible.