Sadly gonna return and get a pair of Apple max pros, I tried calling Focal about their warranty but no one ever picks up, I’m guessing holidays makes things terrible slow. I then tried to submit a warranty request to Focal via their website and it’s like their submit technical case button is broken. Wow! Glad I bought from Amazon.
Sucks you had some trouble. I’ve had my Bathys for over a year and I love them. Since buying an iPhone 15 Pro Max I almost exclusively use the USB DAC mode. Having true lossless bit perfect playback via Roon Arc is nice. The ANC is decent and the features they’ve added via firmware over the past year have been great.
I’d return them and then buy them again from headphones.com and have the assurance of the 365 day return policy.