Sadly gonna return and get a pair of Apple max pros, I tried calling Focal about their warranty but no one ever picks up, I’m guessing holidays makes things terrible slow. I then tried to submit a warranty request to Focal via their website and it’s like their submit technical case button is broken. Wow! Glad I bought from Amazon.
You aren't supposed to swivel them the wrong side. There is a reason why there is a "stop" when you swivel them to a certain degree...