Sadly gonna return and get a pair of Apple max pros, I tried calling Focal about their warranty but no one ever picks up, I’m guessing holidays makes things terrible slow. I then tried to submit a warranty request to Focal via their website and it’s like their submit technical case button is broken. Wow! Glad I bought from Amazon.
Love how OP literally forced the cup to rotate in a way that it wasn't meant to and pretends it's a manufacturer fault.