this post was submitted on 30 Nov 2023
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The way you describe it, it seems that you're trying to send your crypto from a Centralized Exchange (CEX). Am I right? If so, please tell us which CEX you're using.
Before making any transaction, you need to understand some basics about Ethereum:
So I suppose you're trying to exit your ETH from a CEX. If you want to send it onchain directly (on the Ethereum blockchain), send it to whatever they call "Ethereum / ETH / ERC-20" address. All these terms are synonyms but some platforms tend to mix them. You can create a such Ethereum adress by installing metamask extension on your Browser. If you want to send it to another CEX, you should check their own documentation on how to transfer cryptos to. But I suppose that they proposer a simple Ethereum adress where you can send your funds to.
I don't know how comfortable you are with all of this. Feel free to ask any further question.