this post was submitted on 13 Dec 2023
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I wouldn't differentiate between OTA and bring-to-the-shop recalls, I'd draw the line between defect repair and threat to life and safety. If the OTA update keeps the car from killing the passengers or pedestrians, It's probably not a good idea to minimize the flaw through semantics.
It’s mostly about whether the problem gets fixed before I know it’s there. If I have to go in to a service center to fix the problem, it is a far greater inconvenience and a longer time it is a risk before I get a day off work to take care of it… which increases the chance I have an issue.
Software patches are still fixes, but they aren’t recalling any parts or vehicles, they are fixing them instantly and remotely.