this post was submitted on 31 Jul 2024
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  • Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
  • The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
  • Bastian, speaking from Paris, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”
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[–] ricecake@sh.itjust.works 3 points 3 months ago

eBPF, the kernel level tool? Because you need to be in the kernel to have that level of access, which is what I was saying? The one with a bug that crowd strike hit that caused Linux servers to KP?
Yes, I said "kernel module" when I should have said "software executing in a kernel context". That's on me.

By the way, eBPF? Third party software by most metrics. Developed and maintained by Facebook, Cisco, Microsoft, Google and friends. Also available on windows, albeit not as deeply integrated due to the layers of cruft you mention.

I'm glad you were able to recover your VMs quickly. How quickly were you able to recover your non-virtualized devices, like laptops, desktops or that poor AD server that no one likes?
Airlines need more than just servers to operate. They also need laptops for various ground crew, terminals for the gate crew and ticketing agents, desktops for the people in offices outside the airport who manage "stuff" needed to keep an airline running.

You seem to be much more interested in talking about Linux being better than windows, which is a statement I agree with, but it's quite different from your original point that "Delta is at fault because they used third party tools".

My point was that it's unreasonable to say that Delta should have known better than to use a third party tool, while recommending Linux (not written by Delta), whose ecosystem is almost entirely composed of different third parties that you need to trust, either via system software (webserver), holding your critical data (database), kernel code (network card makers usually add support by making a kernel patch), or entire architectural subsystems (eBPF was written by a company that sells services that use it, and a good chunk of the security system was the NSA).

None of that bothers me. I just don't get how it doesn't bother you if you don't trust well regarded vendors in kernel space to have those same vendors making kernel patches.