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As someone currently experiencing power loss in Tampa, i can state that I am not a company. Neither is my mom, who is also a customer of Tampa Electric, a family. Your entire comment thread on here is grabbing at an accurate statement and trying to turn it into something it's not.
I think that, as someone that is directly affected, your comments are more insulting than the article.
As someone who is a customer at over 50 different companies, I too get offended when someone tries to refer to me as a person instead of a customer.
Would you prefer the reporter refer to you as a family, company, or building...
The point being made here is that customer is the best noun that the English language has for a reporter to talk about a companies customers. This was never about an electric company referring to people. This is all some made up BS that is completely off topic to the article.
What should the AP have called all the customers of the utility companies other than customers?
They're people.
Thank you for your service, cumstomer5194644902