this post was submitted on 30 Oct 2024
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I've found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

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[–] ClamDrinker@lemmy.world 2 points 1 week ago* (last edited 1 week ago) (2 children)

Yes, exactly. And I don't even disagree with making things better on the environment. It's why I dislike LLMs being pushed into random things that don't really need it. And if more efficient models exist, they should preferably be used.

But using AI to make your life a little better also brings positives that outweigh that cost. And it seems like as a society we have much bigger polluters to take care of that use orders more electricity and water, and we already struggle massively doing just that. So it really feels like misdirected anger towards the unfairness in society (which the societal cost they mentioned also seems to point to) than a real criticism of AI. And I can understand that anger, but not the mindset behind the conclusions derived from it.

[–] Sergebr@lemmynsfw.com 1 points 1 week ago* (last edited 1 week ago) (1 children)

You are not aware of the cost (which has been widely documented) if you believe that.

[–] ClamDrinker@lemmy.world 1 points 1 week ago* (last edited 1 week ago)

Do feel free to explain what you mean and why, because this comment literally has nothing for me to even respond to.

EDIT: And if you meant the water cost, you can read my rationale on that here.