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Nothing more disappointing to me than seeing a game I might enjoy... and then it's only available on PC on Epic Games store. Why can't it be available on Epic, Xbox game store and Steam? It's so annoying, like you have no choice but to use Epic... which I would literally do ANYTHING not to use.
Well it really depends how you look at it. For the devs it's better in terms of how much they get per purchase given that epic takes a lower cut than steam, IIRC 15% as opposed to 30%.
But many users hate epic as a platform seeing how it's not as mature in features, and probably just pure love of steam.
What I'm actually wondering about is if it's worth signing the exclusivity deal seeing how some people will not bother buying a game on a platform they hate or do enough people purchase for it to even out and even gain a larger profit.
steam and valve has also been generally more respectful with users than mostly any other online business, not even just in the space of online software stores. of course it's not all rainbows and glitter but the point stands.
I don't give any attention to the arguments that Steam is "more mature" in regards to features, when the vast majority of users don't use those features to begin with. Steam has all the community features (and more) of Discord, but I would wager most of the fanboys in this thread don't even know about that, or where to find those community features, let alone actually use them.