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Walgreens CEO says anti-shoplifting strategy backfired: 'When you lock things up…you don't sell as many of them’ (fortune.com)

submitted 1 day ago by ByteOnBikes@slrpnk.net to c/nottheonion@lemmy.world

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[–] butwhyishischinabook@lemmy.world 25 points 20 hours ago

That's horrible and CVS deserves to lose your business, butI promise you that, unless it was the store manager you told, that employee absolutely did not care and didn't tell anyone who did care. That's just a consequence of divorcing ownership of businesses from employment. I swear to you that no normal employee of a national chain has ever been impacted by being told by a customer that they're taking their business elsewhere. If anything people should write letters to corporate, not let a low level employee with no interest in the company know.