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[Question] what happens now with chrono24 (alien.top)

submitted 11 months ago by christicano@alien.top to c/watches@style.land

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I sold my omega speedmaster last week through chrono24. I sold it at reasonable price as needed a quick sale. Now the buyer is saying they want to return it, as it losing too much time. How do I know they have changed any parts of the watch if I do accept the return?.

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[–] Plenty-Sheepherder27@alien.top 1 points 11 months ago (1 children)

is it possible to reject the return?

[–] christicano@alien.top 1 points 11 months ago (1 children)

Yes under there terms says the buyer is under no obligation to accept the return. However the money has gone to escrow and from what I have read could be stuck there until we come to an agreement.

[–] BartzBoy@alien.top 1 points 11 months ago (1 children)

I’ve had this a couple of times and always got my money in the end. As you stated the seller has no obligation to accept a return.

I always make clear photos and a video of all working functions with a time stamp before sending the watch, just to prevent these arguments. And state that the watch is fully functional but might need a service, if it’s been a long time ago.

I would contact chrono, if not already, and explain that the watch is as described and you’re not willing to accept a return.

[–] christicano@alien.top 1 points 11 months ago

OK thanks am waiting to phone chrono24 when they open.