this post was submitted on 28 Nov 2025
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Comic Strips
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Comic Strips is a community for those who love comic stories.
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I have said for years something similar but if you're in IT you should be mandated to spend a part of your year working on helpdesk and providing Operational support requiring on call. Too many CS wonks now in IT who come right from school into development and/or management pipeline.
I do agree. Also in my company (manufacturing) IT seems to be seen as a knowledge resource. People ask questions which isn't really IT, its more like "how do I do this part of my job which my predecessor didn't explain or document in any shape or form".
Anecdotally it's scary the amount of process knowledge IT workers are supposed to document because the business will just shrug and go "I just copy the file to this folder and it ends up in our general ledger"