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Sorry you had that experience. To me, phone calls are not more inconvenient than any other form of voice chat. Put in your hands-free headphones and go on with your business around the house or wherever you are out there in the world.
I should note that I'm disabled (substantially physically, and a touch cognitively) - I wasn't always like this, but life sucks sometimes. But also, when I interact with people in any 'serious' capacity, it is absolutely imperative that I ingest all the information and data accurately, retain it fully, and then take action appropriately. With texts or email, I can reread and make sure that I understand things correctly, make sure I didn't forget details, etc. It is so stressful because I can't go back and make sure I got all the details correct, or whatever else. I can't reassure myself that I completed a task to absolute completion. So the pressure to process all of a conversation is immense. Then, being a perfectionist sure doesn't help...
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