this post was submitted on 09 Nov 2023
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Air travel is getting worse, judging from the number of consumer complaints.

Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period last year and kept soaring in April and May, the U.S. Transportation Department said Wednesday.

Those are the latest figures from the government. The Transportation Department said information about complaints has been delayed because there are so many of them to process.

The department said it received 24,965 complaints about airline service in the first three months of the year, up 88% from the first quarter of 2022. Consumers filed another 6,712 complaints in April, up 32% from a year earlier, and 6,465 in May, an increase of 49%.

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[–] Grizzly_Biscuit@lemmy.world 0 points 1 year ago (1 children)

I mean with the way the data is presented it definitely is agreeable that the rise in complaints is directly tied to the quality/performance of the flight industry.

But, on principle alone I refuse to openly accept correlation as a causation for two data sets, and always leave room for expansion and more dots to connect. Without that in play, it's easy to convince anyone that all spurious correlations have a cause/effect relationship.

[–] Chakravanti@sh.itjust.works 0 points 1 year ago (1 children)
[–] Grizzly_Biscuit@lemmy.world -1 points 1 year ago (1 children)

I do, not monthly but enough to say that my own anecdotal experience would agree with yours and this article's perspective. That doesn't stop me from taking a jokingly objective stance. First comment I made was just the reverse angle of the same data set.

[–] Chakravanti@sh.itjust.works 1 points 1 year ago (1 children)

Come here. I got a punch for you. See the line?

[–] Grizzly_Biscuit@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

Ah, gotcha. Going forward I'll refrain from joking about a different perspective, even if I actually fully agree with the original post. This place rules.