this post was submitted on 11 Nov 2023
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System76
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A community for the System76 company, a manufacturer of laptops, desktops, and server computers that are both affordable and powered by Linux.
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My only, slight apprehension before getting S76 laptops is that I'm based in Europe, and I'm not sure what sort of support I'll get if I needed one.
On the other hand, support for 'commercial' laptops is already pretty lousy where I live (apart form Macs I suppose, but I'll never buy a Mac), so maybe I should just buy it and not worry about support much.
I can't comment on that at all. I am in the US.
All I can say is that System 76 support for me has been very good. Never need to use a phone; just use their support web site and they have been on top of every (minor) issue I have had. And I mean minor: wifi card went south, needed a new battery, and I need to stop opening this thing in my living room: I've lost screws. Also, the left CTRL key cracked. They addressed all that silliness rather quickly.
I very very much appreciate their support of right-to-repair. I look forward to the day System76 releases their own laptop (the laptops they sell are essentially Clevo. I won't complain, tho, because this thing works very well)
I ended up switching to Arch with KDE. But I think out-of-the-box a System76 laptop running their customized GNOME is just fine.
I have not tried to run Linux on a lot of laptops, but it seems to me the most common complaint is suspend. I have never, ever had an issue with suspend on the Lemur Pro. I close the laptop, and it suspends. Every single time.
And I love the battery life.
My only complaint: the speakers are atrocious. But I don't much care as I use bluetooth or I Chromecast. Not a big deal.
I just think the company does a good job. Perfect? Nah, nobody is perfect. But I think they have a vision and I'm happy with what that vision is.