McDonalds specifically published something about how AI made their customers revolt and gave them enough loses by overpromissing stuff that they would remove their bot. I have no idea how widespread it was, but I think there isn't a bot anywhere nowadays.

[–] Thorry@feddit.org 4 points 1 week ago

I think McDonald's UK still has a support bot. But it's like one of those pre-LLM bots that does very basic stuff. Basically a glorified search function for the website.

[–] CorneliusTalmadge@lemmy.world 6 points 1 week ago* (last edited 1 week ago)

I tried finding it as I have seen the meme a few times. But there doesn’t appear to exist either in the app or on the website. There is just a faq and a normal web form to submit questions and someone will get back to you.

Although I guess they may have taken it down.

Edit: I have tried it with chipotle’s chat bot and they appear to have disabled it and it just says it can’t code as a response.

[–] slazer2au@lemmy.world 2 points 1 week ago

It's from LinkedIn so my guess is it's a US pilot program or specific to the Maccas app.