Get them to post in the community (or find an existing post), click the kebab menu three dots, then click Appoint as moderator. Does that work?
Lemmy Support
Support / questions about Lemmy.
I thought this was the only way to do it.
In the lemmy web UI I believe it is. But it's not the only way to access lemmy, there are other website frontends and a bunch of apps which all can have different ways of doing things.
This is what I had to do. Kind of a weird round about way to do it
I am using the photon UI and it does not give me that option unfortunately.
You could try an API call: https://lemmy.readme.io/reference/post_community-mod
Otherwise try without the first @ in the name? I'm not sure how Photon expects it. Also try without your instance, just the name (with or without first @).
Another option is to spin up the Lemmy frontend on another subdomain. Lots of Lemmy instances run several front ends.
Photon calls /resolve_object. If you type what you typed in photon in the search page, does it work?
What error are you getting?
Yes it works in the search page. I am receiving the error "object not found"
If it's not working in Photon, you could try a different frontend, like a mobile app. I think Jerboa and Boost can do it