this post was submitted on 01 Sep 2024
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Mildly Infuriating

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[–] blunderworld@lemmy.ca 5 points 2 months ago (1 children)

If my retail experience is any indication, acknowledging customers in this situation is a bad idea. Before you know it, the conversation turns to "I just need one thing!" Or "I promise I'll be really quick!" and you have to become the asshole to tell them no... Even though the store hours are clearly listed on the front door.

Or if you agree even once, the conversation could easily become "but you did it for me/my friend last time!"

I've literally had people sneak into the store using an exit, then act all indignant because I tell them to leave. You give some of these fuckers an inch, they'll take a mile.

[–] dharmacurious@slrpnk.net 3 points 2 months ago (4 children)

My favorite way out of that situation was to tell them that the registers were automatically shut down at closing. Literally no way to ring up a purchase. It worked most of the time

[–] MutilationWave@lemmy.world 1 points 2 months ago

My go-to was the ovens have already entered shutdown mode and cannot be restarted. There was no such thing of course.

That's why there's the JADE acronym. You never justify, argue, defend, or explain. That makes them think there's a chance if they just counter every single thing you say.

[–] dohpaz42@lemmy.world 1 points 2 months ago

I usually lead with, “That’s out of my control,” or “that’s above my pay grade.” Most of the time people get it.

[–] LunarLoony@lemmy.sdf.org 1 points 2 months ago (1 children)

"Can't you just do it on paper?"

[–] Stamau123@lemmy.world 0 points 2 months ago (1 children)
[–] TriPolarBearz@lemmy.world 0 points 2 months ago (1 children)

Sure, just let me buy this one thing first.

[–] Honytawk@lemmy.zip 1 points 2 months ago* (last edited 2 months ago)

Ok, I'll ring you up tomorrow, just wait right here.

locks doors

[–] baggachipz@sh.itjust.works 2 points 2 months ago

Everyone should work food service and retail at least once in their lives. It would give perspective to, and teach respect for, what those workers have to endure.

[–] deltreed@lemmy.world 1 points 2 months ago

Writes a bad review when all he had to do was look at the store hours on the sign. Did he also need their personal confirmation that they were closed? People are getting so strange in 2024.

[–] Fredselfish@lemmy.world 0 points 2 months ago (1 children)

They mad because they wouldn't acknowledge them or service them after the placed closed? What fucking Karen.

[–] Korne127@lemmy.world 0 points 2 months ago* (last edited 2 months ago) (1 children)

I'm sorry, but… no. Like, if you don't know it's closed and people do see you and just say nothing, that's just… not nice. It takes three seconds to shake their head or say we're closed something.

LONG EDIT: Trying to explain myself a bit as this got many negative comments. (I also said most of this in responses to people answering this).

I originally thought that they didn't know the store is closed, and just tried to put myself in their shoes. In that case, it just doesn't hurt to clarify by the staff and I can get the frustration of being ignored. I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online, and I was really grateful for the staff to clarify. Of course, if they know that the store is closed and just demanded some kind of personal acknowledgement, this is pretty ridiculous behaviour. And I personally definitely wouldn't behave like that (or even write such a review).

I also think that it's still good if the staff responds to someone knocking at the store. This doesn't mean that they are an "asshole that demands to be served". I personally also did this at one point because I lost my wallet inside the store. Luckily, the people there were really nice and opened it so I could search for it. I was really thankful, and the day would have been really horrible if they ignored me.

In the end, I think this also might be a cultural thing. Many people answered with stories of awful entitled customers that demanded ridiculous things. If this is your base experience, maybe you have other prejudices against someone knocking at the door.
As a customer, I always see a store worker as a human and engage respectfully, and most people I know do the same. I hope this is true for most people. Therefore, if someone knocks, it seems reasonable that they have a valid concern and / or are confused. But of course, if someone would do that just to push a store worked and asking them to do something they can't do, that would be absolutely awful behaviour.

[–] blunderworld@lemmy.ca 1 points 2 months ago* (last edited 2 months ago) (1 children)

Here's a tip I've found useful: if I show up somewhere after closing time and find that the door is locked, it's because the store is closed.

[–] ivanafterall@lemmy.world 1 points 2 months ago (1 children)

What if it's after closing time, it's locked, but the people inside are nodding at me?

[–] trxxruraxvr@lemmy.world 1 points 2 months ago (1 children)

Then they have some illegal after-hours business going on and are waiting for you to say the password.

[–] zerofk@lemm.ee 0 points 2 months ago (1 children)
[–] Karyoplasma@discuss.tchncs.de 1 points 2 months ago

It's hunter2.