this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] Chessmasterrex@lemmy.world 13 points 1 year ago

After over a decade of giving up on physical media, I'm now back to collecting it primarily because of this major issue with streaming services.

[–] Squirrel@thelemmy.club 13 points 1 year ago (1 children)

Welcome to the age where you own nothing! If it's digital and not accessible offline, on your own device, you can lose it on a company's whim. This is one of the major arguments for piracy: it's often the only way you can "own" digital content.

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[–] chemicalwonka@discuss.tchncs.de 12 points 1 year ago* (last edited 1 year ago)

Richard Stallman already talked about this Here is the article: https://stallman.org/amazon.html

[–] utopiah@lemmy.world 11 points 1 year ago* (last edited 1 year ago)

shocked Pikachu face

Did customers really forgot the ebook 1984 event or assume they'd "just" get "better"?

Honestly kind of deserved, don't buy from Amazon! Wondering why? Read Chokepoint capitalism but TLDR their business model is monopoly and monopsony. They're terrible.

[–] ipkpjersi@lemmy.ml 11 points 1 year ago (1 children)

I mean... yeah? That's one of the main reasons why you want to have your own Plex (or, Jellyfin) library, that way you control what media you have and it can't be taken away from you at any second.

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[–] LavaPlanet@lemmy.world 11 points 1 year ago (2 children)

Google is just as bad, trying to do the right thing and support the movies we love, and now Google has locked all my movies so only I can watch them. I can still load them on the telly in the lounge, but I specifically bought them to be shared amongst my kids, who now can't see them. They make it impossible to follow their rules. It's become impossible to buy digital. I'm tempted to go apple and try Apple store, for all my purchases. I just want it all in one place and to actually own what I purchase. They're talking out both sides of their mouth. On one hand they lambast you for taking a copy of something, but if you buy a copy they can take it away at any time and you don't own it. There is no contract where money is traded for a product.

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[–] dicepils@lemmings.world 11 points 1 year ago

That's bullshit

[–] Pyr_Pressure@lemmy.ca 11 points 1 year ago

This is why I don't buy digital media (other than games).

I pay the fee to stream but I won't give them more money to "buy" their movies or "rent" them.

[–] downpunxx@kbin.social 10 points 1 year ago (3 children)

you've never purchased anything digitally, from any of these motherfuckers, just rented them for sometimes what turns out to be an extremely long time, and sometimes not. step right up folks, one born ever minute.

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[–] Shayeta@feddit.de 10 points 1 year ago

Of course, most digital goods providers are set up this way. You're not buying a copy of a thing, you're buying a limited perpetual license. If you want to actually own a copy of a digital good, pirate it.

[–] JohnDClay@sh.itjust.works 10 points 1 year ago

You will own nothing and be happy about it!

[–] onlinepersona@programming.dev 10 points 1 year ago (5 children)

How is this a surprise? How is anybody surprised? Why is this news?

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[–] JdW@lemmy.world 10 points 1 year ago* (last edited 1 year ago) (1 children)

This is the way it has been working for quite some time with all digital distribution networks.

The shocking thing here is that you get compensation, Apple e.g. has never done that, in the past they did not even send a notification if they deleted something from your library.

Yes, the whole concept is scummy. But Amazon at least tries as best as they can in the context of licenses from third parties...

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[–] Professorozone@lemmy.world 9 points 1 year ago

What they did to me was:

When I went to watch a movie I had purchased, a message came up saying that it was no longer available on Amazon prime and to watch it I had to download an app and watch it on another service. The app was free and I didn't have to pay anything to watch it but I want to say there was something else wrong with it, like the service was free or it had commercials or something. Not sure.

[–] judas@lemmy.ca 9 points 1 year ago (2 children)
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