this post was submitted on 17 Oct 2023
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Comcast resists call to stop its misleading “10G Network” claims | Comcast renamed its whole network "Xfinity 10G" despite cable's slower speeds.::Comcast renamed its whole network "Xfinity 10G" despite cable's slower speeds.

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[–] jballs@sh.itjust.works 93 points 2 years ago (1 children)

I like how they said 10G meant 10 Gb/s and wasn't meant to be confused with meaning 10th Generation.

Then when it was pointed out that their speeds aren't 10 Gb/s, they're trying to claim that the 10G never was about the speed. So if it doesn't mean 10 Gb/s and it doesn't mean 10th Generation, then what the fuck does it mean?!?

The answer is obviously nothing. They're just trying to confuse consumers who think "10G surely must be better than 5G".

[–] ChronosWing@lemmy.zip 14 points 2 years ago (4 children)

Well technically Coax can do 10Gb/s and being in the industry that is the current goal for most cable companies. Problem is its going to take years of upgrading infrastructure to achieve those speeds. Seems like Comcast just jumped the gun trying to build hype for a product that doesn't exist yet.

[–] 0x0@lemmy.dbzer0.com 18 points 2 years ago (1 children)

I mean, it's light fraud, aka fraud. They're intentionally misrepresenting the product to consumers.

[–] ChronosWing@lemmy.zip 2 points 2 years ago (1 children)

They were smart enough to include verbiage that 10G did not mean 10Gbps on their website. I don't work for Comcast so I'm not sure of their current infrastructure. The company I do work for (charter) already has some infrastructure in place to facilitate those speeds but it's not being offered yet. It's currently a giant project all cable companies are working on that likely will only be available in major metro areas at first.

[–] SeaJ@lemm.ee 6 points 2 years ago

You have to dig to find that verbiage. Their homepage is plastered with the phrase 10G and no note that it is meaningless.

[–] jballs@sh.itjust.works 12 points 2 years ago (1 children)

I wish telecom advertising had the same rules as drug advertising. Would love for every Comcast commercial to end in "Warning: 10 gigabit speeds not available in all areas. 10G plans start at $330 per month after a $1,000 installation fee. May cause erectile disfunction."

[–] ChronosWing@lemmy.zip 3 points 2 years ago

That installation fee was a scam of the highest order. You wanna know why they originally charged for it for 1Gbps customers only? Because at the time the network was not setup enough to handle the bandwidth allocation, so they hoped to scare off most people from wanting it with the $200 install fee. Eventually once the plant was upgraded they dropped the fee.

[–] InverseParallax@lemmy.world 4 points 2 years ago (1 children)

Coax can do much more, it can also run symmetrically vs the asymmetric, slow af upload channel that makes it feel like garbage that they give us.

Upgraded to Comcast Business with 200mbps upload for work, finally feels like I have actual broadband, those upload speeds are brutal.

[–] ChronosWing@lemmy.zip 2 points 2 years ago (1 children)

Your right it will, the problem is the current infrastructure cannot support it.

[–] InverseParallax@lemmy.world 2 points 2 years ago (1 children)

No, because they're milking their old infra as much as they can, and not properly supporting modern technology.

[–] ChronosWing@lemmy.zip 2 points 2 years ago (1 children)

Not milking it at all, it's just a giant undertaking to upgrade millions of miles of plant.

[–] villainy@lemmy.world 1 points 2 years ago

Both can be true. It's a massive effort to upgrade the infrastructure. Comcast will squeeze every drop from the existing plant, then hem and haw for a few years while service suffers, before actually committing to the massive effort.

[–] Artyom@lemm.ee 3 points 2 years ago

Upgrading infrastructure you say? I love company retreats!

[–] FartsWithAnAccent@lemmy.world 74 points 2 years ago (3 children)

"If I was trapped in a room with Hitler, Comcast, and a gun with two bullets, I'd shoot Comcast twice."

-Comcast customers probably

[–] GenderNeutralBro@lemmy.sdf.org 24 points 2 years ago

Comcast customer here. Can confirm.

Yay local monopolies!

[–] InverseParallax@lemmy.world 7 points 2 years ago

I'm going to need more bullets.

[–] manned_meatball@lemmy.ml 4 points 2 years ago

as one of their customers, I second this

[–] RandomPancake@lemmy.world 37 points 2 years ago

In related news, AT&T has decided to rebrand their 5G network as 25G.

(they've done this before)

[–] Uniquitous@lemmy.one 31 points 2 years ago (1 children)
[–] FUCKRedditMods@lemm.ee 12 points 2 years ago* (last edited 2 years ago) (1 children)

Boost mobile unveiling (10^1000)G network next quarter, capped 7up20down

[–] maxprime@lemmy.ml 5 points 2 years ago

Speeds will be limited to 512kb down and 16kb up after user uses over 1Gb of bandwidth.

[–] anon_8675309@lemmy.world 22 points 2 years ago

If you have to resort to using controversial and potentially misleading advertisements, you suck as a company.

There are no two ways about it, you just suck.

[–] sturmblast@lemmy.world 14 points 2 years ago

nothing like false advertising and bullshit

[–] hperrin@lemmy.world 10 points 2 years ago

I swear baby, it's freaking huge. 10 whole Gs. Lets go back to your place and I'll show it to you.

[–] autotldr@lemmings.world 6 points 2 years ago (1 children)

This is the best summary I could come up with:


An advertising industry group urged Comcast to stop its "10G" ads or modify them to state that 10G is an "aspirational" technology rather than something the company actually provides on its cable network today.

Comcast isn't alone in its use of the 10G term, which was unveiled in January 2019 by cable industry trade group NCTA-The Internet & Television Association.

Further, NAD determined that the evidence in the record was insufficient to support the broad, unqualified message that the "Xfinity 10G Network" is vastly superior to 5G.

But a Gigabit Pro fiber connection is not available to all homes in Comcast's cable territory, and it costs $299.95 a month plus a $19.95 modem lease fee.

Comcast started offering cable upload speeds as high as 200Mbps late last year, but only if you bought the $25 per-month "xFi Complete" add-on that included a gateway rental.

Comcast notified customers a few months ago that it was removing the xFi Complete requirement for higher uploads as long as you have a compatible Xfinity gateway or third-party modem.


The original article contains 842 words, the summary contains 174 words. Saved 79%. I'm a bot and I'm open source!

[–] SuperJetShoes@lemmy.world 2 points 2 years ago (1 children)

Brit here, Leeds centre. ISP is "City Fibre". Fibre-to-property. 512Mbps. £27/month.

[–] m3t00@lemmy.world 1 points 2 years ago

£27 Illinois here, haven't see rates like that since DSL/dialup days. https://www.google.com/search?q=%C2%A327 had cable internet abou 10 years. kept rising from about $30 to $50+ recently they came down our street with fiber so finally ditched xfinity for fiber for $55/month 250mb/s up/down, no caps

[–] You999@sh.itjust.works 6 points 2 years ago

When i saw the billboards for their "10G" network I got legitimately excited thinking it was 10Gb/s home internet. 10G was already short hand for 10Gb/s and home internet doesn't have 'generations' unless you are WISP. I can't tell you how pissed I was seeing their bullshit advertising. Thankfully we are lucky and have four ISPs offering gigabit (and some even offer multi-gig if you move over to a business line) so I don't have to deal with Comcasts bullshit anymore...