this post was submitted on 05 Aug 2023
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HP wants you to print things through its cloud service, wherein you pay a subscription fee for ink and your usage is routed through its servers. To encourage you to do this, it covers the USB port …

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[–] MonkderZweite@feddit.ch 37 points 1 year ago (1 children)
[–] mechoman444@lemmy.world 2 points 1 year ago

Remember it's not cloud storage it's just somebody else's computer.

[–] TwoBeeSan@lemmy.world 33 points 1 year ago (1 children)

I work at a retirement place doing tech. Have had 3 hp printers shit the bed exclusively because of software in the 6 months I've been there. Hp smart is so bad.

Such a shitty company. As most of these people are former professionals they get an hp because they used it at work then get talked into the subscription ink because they aren't 21st century tech savvy.

One printer stopped printing because they did not have the subscription ink. They placed a normal ink cartridge in with a subscription one and the software would not allow printing because it recognized non subscription ink. Disgusting.

So many companies want to enter this subscription hellscape.

[–] Techmaster@lemmy.world 18 points 1 year ago (2 children)

After being in IT and software development for over 25 years, the only printer brand I bother with any more is Brother. It's unbelievable how much better they are than everyone else. No nonsense drivers and they're not constantly trying to force you to buy expensive ink.

[–] WaLLy3K@infosec.pub 7 points 1 year ago* (last edited 1 year ago)

From a repair standpoint, Brother are definitely the best option (that I know of). I do authorised repair work for them, and their support guides, technical support team and range of spare parts is absolutely amazing. The biggest problem I see is aftermarket toner wrinkling up the fuser of laser models, but that's not like it's something Brother's introduced to be anti-competitive slime bags.

I've got a second-hand HL-5370DW (from 2009~) that's been through the wringer of a medical practice - I still use it to print without any issue, despite the Web UI insisting that all the non-toner consumables need to be replaced immediately.

[–] gk99@lemmy.world 2 points 1 year ago (1 children)

People complain about them supposedly having DRM now or whatever but, to be frank, the fact that I can just click "print" and it actually prints makes it miles ahead by default. My printer actually functions now so I can't say I have any regrets.

[–] doublenut@lemm.ee 1 points 1 year ago
[–] gogosempai@programming.dev 26 points 1 year ago (2 children)

Never buying HP printers again, not after I got a Brother one last year. It works OOTB even with linux and there's no such lockdown bullshit.

[–] cynblogger@sfba.social 4 points 1 year ago (3 children)

@gogosempai @stopthatgirl7
I ran my business with two Brother laser printers for 20 years, with NO maintenance problems.

In the past year, I’ve discarded two new HP printers as they are just crap. And expensive-ink hogs.

[–] exiva@lemmy.world 2 points 1 year ago

My brother hl-2070n from like, 2006-2007 is still going strong. Drivers aren't in macOS anymore, but the generic one works fine. I think I've only replaced the toner once, maybe twice since i got it. They are excellent printers, fuck hp.

[–] gogosempai@programming.dev 2 points 1 year ago

Damn 20 years?! That's a commendable vouch for Brother.

[–] linearchaos@lemmy.world 1 points 1 year ago

HP small business printers are almost as bad as their home printers.

Around 2006, I started at a company it had a couple of small business MFPs. I spent more time fixing the printers then they spent printing on them. I ended up talking them into a couple of Enterprise class MFPs They were fantastic but we spent several grand on printers. It's kind of a shame we don't print so much, but we scan to email and fax a lot and it was worth it to have something that just works all the time.

I kind of regret not going with brother at this point though we probably could have gotten away much cheaper.

[–] Techmaster@lemmy.world 2 points 1 year ago (1 children)

You would never know it from the brand name, but Brother is a Japanese company, and the Japanese are known for making elegant, well made, and easy to use stuff. Konica Minolta is also Japanese and makes pretty good stuff, but for a basic printer I prefer Brother. And don't bother with inkjet, get a Brother all in one laser printer, and you'll have a very reliable machine that isn't expensive to operate. The ink won't dry up if you don't use it, and the drivers aren't constantly trying to sell you anything.

[–] ToniCipriani@lemmy.world 1 points 1 year ago

Canon is Japanese too, can't say the same about their fairly recent practices...

[–] Sir_Kevin@discuss.online 20 points 1 year ago (1 children)

Like 15 years ago I bought the cheapest Brother laser printer. It's still going strong. The ink never dries out or fucks up. I've never felt like the company was trying to rape my asshole. Why anyone still plays the ink jet game I do not fuckin know. I've boycotted HP decades ago and to this day I continue to see reasons to never change that decision.

[–] ComradeBunnie@aussie.zone 2 points 1 year ago* (last edited 1 year ago)

We got a Brother laser as well. Only print a few times a year, and the toner is always good to go when it does get switched on. Love my Brother!

[–] mo_lave@reddthat.com 15 points 1 year ago

For the love of the old gods what kind of Lovecraftian horror is this

[–] Im28xwa@lemdro.id 11 points 1 year ago

Wtf is going on with printers market

[–] nbailey@lemmy.ca 8 points 1 year ago (1 children)
[–] otter@lemmy.ca 7 points 1 year ago

the original mastodon post

Unrelated to this post:

IMO it's stuff like this, original content that shows up on Mastodon/Lemmy/Kbin first, that will get people to switch over.

Slow organic growth is nice. Keep making good quality content and people will shift over

[–] ArugulaZ@kbin.social 8 points 1 year ago (1 children)

DANGER, WILL ROBINSON! Removing this sticker will reveal a consumer-friendly communications port that will deprive HP of even more money than it's already milking you for with overpriced ink!

[–] phareous@lemmy.world 1 points 1 year ago (1 children)

I’m kind of surprised they just didn’t remove the usb port entirely

[–] aBundleOfFerrets@sh.itjust.works 1 points 1 year ago (1 children)

Design revisions are expensive

[–] phareous@lemmy.world 1 points 1 year ago

Yeah but they could save 50 cents a printer, how can they just pass up those savings?

[–] JetAnhyzer@ttrpg.network 5 points 1 year ago

I switched to a brother laser printer last year and will never go back to a hp or Epson, especially ink.

[–] housepanther@lemmy.goblackcat.com 4 points 1 year ago (2 children)

JFC! HP sucks. Just buy a Brother laser printer used and never worry about it because it's bulletproof and a workhorse.

[–] ApplePie@sh.itjust.works 2 points 1 year ago (2 children)

And will work OOTB on Linux with CUPS. Easiest process ever.

[–] jrubal1462@kbin.social 4 points 1 year ago

I don't know what CUPS is, but I had 3 major reservations about switching my barely functional computer to Linux:

  1. Ive never worked in Linux before
  2. My dive computer only uploads to proprietary software using a proprietary cable.
  3. My Brother laser printer was working SO well wirelessly. It's the first time I've ever not hated my printer

Turns out some amazing people made open source dive logging software so I can still download my dives.

And for printing, I meant to get around to setting it up, then one day I forgot and accidentally printed something and it just worked. I was so shocked that for a bit I assumed that reformatting the hard drive and changing operating systems must've somehow preserved my printer settings.

[–] ArugulaZ@kbin.social 2 points 1 year ago

Wow, HP. Way to make even Lexmark look like a paragon of corporate virtue in the home printer market.

[–] A2PKXG@feddit.de 1 points 1 year ago (1 children)

What's stopping some printer company from being nice and pleasant?

Is us, who buy the cheapest model in the store without considering maintenance cost?

[–] Bakkoda@sh.itjust.works 2 points 1 year ago

I shop for ink first and then a printer. Monoprice used to offer insanely cheap ink for my brother printer.

[–] moitoi@feddit.de 1 points 1 year ago* (last edited 1 year ago) (1 children)

I have a question about that. It's a US thing, isn't it?

I had to install one for a relative and I never needed an app or software or connecting the printer to internet. I simply ran the windows tool and it installed the drivers while the printers couldn't access the internet. Everything works perfectly. But, I'm in Europe.

[–] Frodo@startrek.website 0 points 1 year ago

That works for most printers I’ve used in the US too.

[–] Diabolo96@lemmy.dbzer0.com 1 points 1 year ago* (last edited 1 year ago)

Country make atomic bomb.

USA invade the country.

"Hide the atomic bomb button with a sticker"

See ? We don't have an atomic bomb.

USA : it seems like it but you got oil tho.

Shit , we forgot to print the "not an oil pump" stickers. We're fucked !

[–] randint@lemm.ee 1 points 1 year ago

Not to defend HP^[1]^, but if you look closely at the picture, the sticker has an arrow suggesting you to peel off the sticker. I would still say that the intentions of even putting this sticker there is malicious though.

a picture of the sticker

[1]: I've also been "scammed" by HP. I have a DeskJet 2130 bought more than 5 years ago. (I guess you could say it was from before HP went greedy.) It was under only very light use (occasional school stuff that needed to be printed out). Every time I came back to the printer after not using the printer for several months, the ink cartridges would have dried out. I would swap them out because they wouldn't work even after shaking, none the wiser that half of the "empty" cartridges probably could have been revived by wiping it with a tissue. (I discovered this only 1 year ago when I tried it.)