this post was submitted on 22 Nov 2023
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Hi, I am unable to post GIFs or Videos in my Mastodon server, I don;t see any errors in logs

its just stuck in processing, I am getting a 201 from /v2/media and then constant 206, but nothing happens after hours too

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[–] Beneficial-Equal-457@alien.top 1 points 11 months ago
[–] Beneficial-Equal-457@alien.top 1 points 11 months ago

Its definitely not to do with size as I upload large png, it works, but GIFs and Video is not working

[–] paradoxmo@alien.top 1 points 11 months ago (1 children)

Try #MastoAdmin on Mastodon from an alternate account

[–] Dreadchan@alien.top 1 points 11 months ago
[–] Beneficial-Equal-457@alien.top 1 points 11 months ago

I see the file is uploaded in /public/system/media_attachments as well

but the UI is stuck in processing

[–] Beneficial-Equal-457@alien.top 1 points 11 months ago

Any help #MastoAdmin

[–] AsP3X4R3AL@alien.top 1 points 11 months ago

Please check the permissions of the folder.
I had a similar issue with my Mastodon docker instance.

Owner should be the id 991 for both group and user.