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IE 600 came with scratched grill (alien.top)

submitted 11 months ago by Beautiful_Flounder76@alien.top to c/headphones@hi-fi.community

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https://preview.redd.it/6v9dbw0l8u2c1.jpg?width=4080&format=pjpg&auto=webp&s=ff73e13d6cd604c694d3d424748d859212215cfb

IE600 came with scratched right grill, 'Y-split' also had minor scratches. I don't think they are counterfeits, but perhaps was lightly used previously, or had minor damage in the manufacturing process?

Since they were heavily discounted on eBay ($559 AUD, Sold out): https://www.ebay.com.au/itm/385698446520

Contacted customer support and they just offered a refund, with no explanation. Though, considering the price, I doubt it's a major issue.

Has anyone else seen similar issues before?

Thanks

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[–] chrews@alien.top 1 points 11 months ago

I can’t even tell what the problem is

[–] aceCrasher@alien.top 1 points 11 months ago

What is wrong with people these days? These are not counterfeit, mine look exactly the same. I dont even know why they over a refund, this is ridiculous.

[–] TRX808@alien.top 1 points 11 months ago

If you ordered from an authorized dealer it should be legit. If you didn't then that's your goof.