this post was submitted on 01 Dec 2023
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No Stupid Questions

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i get it's a legitimate safety thing to some degree and to certain people but have you considered that i cannot leave my place right now which is why i paid 40 dollars you ess dee for taco bell. which was a legitimate safety thing for myself as well, frankly.

and i totally get it: apartments fucking suck ass. i did this job for years. every single apartment design is absolute dogshit minus maybe 2 or 3 i've seen in my life between 3 cities. buildings will not be laid out, address wise, sequentially at all so finding anywhere is a fucking nightmare, the roads will be dogshit as well, potholes and speedbumps and i'm just trying to do my job and certain dumb complexes will randomly have some address noumbers on like, the back side of the building facing away from the fucking road for some reason??? why??? insane. just a total fucking hell. yes. i understand. but when i did the job i gritted my teeth and figured it out myself. calling the person is an absolute last resort. it's a nightmare but frankly also when i gave up and called the person, waiting around and/or trying to get directions from them was just as annoying. bullshit job. we need high speed tubes connecting everywhere in the city.

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[–] Maven@lemmy.sdf.org 136 points 11 months ago (9 children)

Personally, I'm crippled, so even getting to the front door is a process. If a driver calls me and says I need to come down, I tell them no shot, I paid you to bring it to my door, so either bring it to my door or refund it.

If drivers are not getting paid enough to bring deliveries to people's doors? That's a conversation for the drivers to have with the company. The company says they'll bring it to me, and I expect the service I pay for.

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[–] RightHandOfIkaros@lemmy.world 96 points 11 months ago (3 children)

why i paid 40 dollars you ess dee for taco bell

Did... Did you just spell out USD($) as "you ess dee?"

[–] trk@aussie.zone 43 points 11 months ago (4 children)

Ah, aren't I an idiot... I was racking my brain trying to work out what an S.D. was, and what OP was calling the delivery driver one of them.

[–] Kolanaki@yiffit.net 19 points 11 months ago (1 children)

$40 you suck dick for taco bell. I thought it was obvious 🤷🏻‍♂️

[–] surewhynotlem@lemmy.world 2 points 11 months ago

That's not a bad rate, but you're really rolling the dice on which driver you get

[–] Rhynoplaz@lemmy.world 7 points 11 months ago

Same! You Sonofa Ditch???

[–] emmanuel_car@kbin.social 2 points 11 months ago

Yeah I was thinking maybe it was some new racist term for “ese”, trying to understand what the “de” was supposed to be. Glad this guy spelled it out.

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[–] jet@hackertalks.com 37 points 11 months ago

That looks like a classic voice-to-text homophone transcription error.... they can get really creative

[–] RagingRobot@lemmy.world 30 points 11 months ago (1 children)
[–] RightHandOfIkaros@lemmy.world 16 points 11 months ago

Serious boneappletea moment

[–] waz@lemmy.world 65 points 11 months ago (1 children)

I've given up on food delivery. With the all the fees and tips and shit to wait who the hell knows how long for food to show up colder than a penguin fart.

It's just not worth it to me anymore. Why would I want to pay for that experience? I can make less disappointing food quicker for less money.

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[–] khepri@lemmy.world 42 points 11 months ago* (last edited 11 months ago) (4 children)

I really hope app-based 3rd party food delivery just dies soon. The incentives are so fucked up and at cross purposes between the customers, companies, restaurants, and drivers. Like literally no one is getting a good deal out of it except the app itself. Support places that actually want to deliver enough to have their own drivers, and you'll almost always have a smoother, faster, and more professional experience.

[–] APassenger@lemmy.world 6 points 11 months ago

Between feeling like the corps are just using the delivery drivers and the fact that the service, locally, adds minimal value for the $ spent...

I don't use them. I really don't think I'm alone in this. The feels are just consistently ick every which way.

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[–] JCreazy@midwest.social 37 points 11 months ago

I gave up on the food delivery because of the ludicrous fees and whatnot but also because of how inconsistent it is since you literally have no idea who's delivering your food. Sometimes they take forever and your food is ice cold. Also, I wasn't particularly fond of people sending their little 8-year-old kid up to my door with my food. I'll just eat what I have in the house, go out and get food myself or just not eat but I refuse to play that game again.

[–] UncleBadTouch@lemmy.ca 28 points 11 months ago

I delivered food many many man....you get the idea, years ago, long before the delivery apps, and even before the interwebs. The short answer is: No, we/they are not supposed to do that.

I cannot be sure, as I quit because of asshats who cheat the system and screw over the customer. I understand why they do it, we stopped making money once the apps came into existence. Back in the day, I made $300+ after expenses on Valentine's Day, and now it be a good night if I made $100 before expenses. However the jerks will run multiple phones, accounts, and apps, at once. So they will pick up your order, head to McD's to wait for the order to be ready. Stop to deliver it, and if there is another pickup on the way to your house, guess what, they are stopping. They call you because it can/will/might save them a minute or two, added up over the night, that could amount to a couple extra deliveries.

Again, I'm only assuming by what I've seen on the other side of the app and the asshat drivers who have taken over, and I do NOT condone that practice at all.

[–] taggart_mccallister@lemm.ee 28 points 11 months ago* (last edited 11 months ago) (4 children)

I deliver for Domino's. I'm not a fan of climbing three flights of stairs with the equivalent of a grocery cart of food in my arms for a two dollar tip. But you know what, we all suck it up and do our job. Only time I called to have them meet me downstairs was the time I fucked up my leg.

Oh, and 100% agree that apartments are laid out like shit. Thankfully, most of the apartments here in my city will give us a map of the complex.

[–] BURN@lemmy.world 9 points 11 months ago

That’s pretty much how it was when I delivered with Dominos too. It was a cold day in hell before we’d tell someone to have to come out and meet us. We even still had to do 100% in person, face to face deliveries.

There was a couple occasions where I had to call the customer due to being lost in an apartment complex, but most are fairly understanding about that.

[–] MajesticSloth@lemmy.world 5 points 11 months ago (1 children)

Curious how that customer reacted. Hopefully well.

I used to get Domino's delivered to me years back. Often in the winter with snow on the ground and it is near zero. I always put my porch light on and waited near the door. The app showed me they were close, so why wouldn't I? I can't believe how many drivers thanked me for just doing these things. Many told me they'd often wait 5 minutes after knocking or ringing the doorbell. Like WTF? You know your order is coming.

[–] ArcaneSlime@lemmy.dbzer0.com 3 points 11 months ago

Like WTF? You know your order is coming.

Angey Driver noises

You have no fucking clue how much I hated these people. And then when they finally do come to the door, they don't tip and say "hey thanks man I really appreciate you coming out here" NO you DON'T or else you'd TIP! Fuck!

I need a smoke lmao.

[–] Creaks@lemmy.world 2 points 11 months ago

Worked for Dominos too. There were a few places where it was dangerous to get out of the car, so the customer knew they had to come to the car.

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[–] fiat_lux@kbin.social 27 points 11 months ago (1 children)

Are humans performing labor allowed to ask a question? Yes. Especially when they are performing dangerous work, which it legitimately is where I am. I have no desire to fuck with low earning people in dangerous jobs, so I wait outside for them when I see they're pretty close on the GPS.

When I had covid I put "have covid, knock and leave at apartment door" as the delivery note. It worked pretty flawlessly. My normal delivery message is "will meet you out front, do not call unless necessary", which works about 90% of the time.

The delivery people who actually piss me off are the ones who call/text "I've arrived" when I'm waiting outside and I can see they're still 3 blocks away on the GPS. Don't lie to me, even though i understand you're trying to reduce your wait time, and some people make them wait for 15+ mins.

The other ones who piss me off are the ones who take a 30min detour with my food because they're juggling apps and two different services have told them to go in opposite directions. Special shout out to the dude who literally rode past me while I was waiting for him outside, so that he could pick up an order for a different app instead of giving me my order. Thanks for chilling half my hot food too with what I assume was a cold drinks order, asshole.

[–] UncleBadTouch@lemmy.ca 5 points 11 months ago

so I wait outside for them when I see they’re pretty close on the GPS

You are the kind of person who made my life easier when I was a driver, so on behalf of the good drivers out there, thank you for that. I dont understand how the drivers today are getting away with half what they do, unless told otherwise, I always go right to the front door.

30min detour with my food because they’re juggling apps

This is against the TOS for the drivers, while on one app, you cannot run another. zero enforcement tho, the apps make more money that way, the customer is the least of their worries.

[–] HobbitFoot@thelemmy.club 26 points 11 months ago

They're allowed to ask and you're allowed to say no.

That said, if there is a door that you need to unlock for them, you better open it for them or let them drop it off at the door.

[–] AgentGrimstone@lemmy.world 26 points 11 months ago

"Hey, I'm here. Can you come meet me at the restaurant?"

[–] Anticorp@lemmy.world 22 points 11 months ago* (last edited 11 months ago) (2 children)

I've had them do that when it's pouring rain outside. Like yeah, I get it, one of us is going to need to get wet, but considering I'm the one paying you, you should be the one getting wet.

It's also impossible to get them to ring the fucking doorbell. I've had drivers leave my food on the porch when it's 10 degrees F outside and just walk off. What in the actual fuck? My instructions said "please ring doorbell", it would take half a second to ring the fucking thing, and I tipped 25 freaking percent, plus a bunch of fees, expecting a basic level of service. The doorbell thing has led to me just not using Door dash. Idk what's up with their drivers, but if a button isn't on their phone, they refuse to push it. I think a lot of these problems stem from tipping them before service is actually rendered. What the fuck do they care? They've already been paid.

[–] corsicanguppy@lemmy.ca 11 points 11 months ago

Yep. Tip only after worthy service has been rendered. (Former waiter)

[–] I_Fart_Glitter@lemmy.world 9 points 11 months ago

I can't get them to not ring the doorbell, even though I put in the instructions Do Not Ring Bell or Knock Please, Sleeping Children.

[–] Mothra@mander.xyz 21 points 11 months ago

I can't say I'm a frequent user of delivery services. I see Uber Eats at least has an option to say beforehand if you agree meeting at the door, driveway or whatever and sometimes I, I choose to make things easier for the driver...

But having to haggle on the phone sounds ridiculous. There's a thousand reasons you may not be able to walk out of your apartment ffs.

[–] Romkslrqusz@lemm.ee 21 points 11 months ago (3 children)

Was a friend’s house recently when they ordered a case of beer.

It showed up 3 hours later. Delivery guy said “Sorry it took so long, I had to go home to charge my phone”

[–] Mango@lemmy.world 3 points 11 months ago
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[–] jet@hackertalks.com 18 points 11 months ago* (last edited 11 months ago)

I refuse to answer phone calls from delivery drivers. They either deliver it, or they don't. For the drivers that just use the phone call to alert you that it's been delivered great. I don't need to answer that call. For the drivers who want to negotiate at my front door for whatever reason, I don't need to talk to them either.

I should add there's a table at my front door for deliveries to be left at. There is no human interaction required for a delivery. Though happily all the local drivers here just take a photo of whatever it is on the table, 10% of the time they'll make a phone call (one ring - they don't want to talk either) to let you know it's been delivered.

[–] LemmyIsFantastic@lemmy.world 15 points 11 months ago (2 children)

Nah they just suck. Complain to the company.

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[–] ArcaneSlime@lemmy.dbzer0.com 10 points 11 months ago

Door dash (or equivalent)? They don't have to care like drivers employed by "a guy you could theoretically call and have bitch the employee out." Stick to ordering from a delivery spot that delivers themselves, if they still exist and haven't been killed by door dash in your area yet, that is. Well, at least there'd still be the chains then, too. Bonus though: it isn't $40 for a McDouble and a McChicken like it is with uber eats. Helps with (not solves, but) the apartment issue too since the store likely has a smaller delivery area and the driver has been in your complex 6x tonight so he knows where 1401 #D is by heart.

[–] Treczoks@kbin.social 8 points 11 months ago (2 children)

They are free to try. What shall they do if you say "No"?

[–] ElderWendigo@sh.itjust.works 17 points 11 months ago

Not deliver it, claim they did, and let you fight it out with the delivery company for a refund. The whole 3rd party food delivery business is a scam.

[–] khepri@lemmy.world 3 points 11 months ago

I think they should really go all out and just text "is it cool if I deliver to you at the restaurant parking lot, I got a real busy night, just come on down and help a guy out?"

[–] Ziggurat@sh.itjust.works 3 points 11 months ago (4 children)

Isn't it how it works ?

The guy rings my appartment or gives a phone-call, and I have to come down to open the door anyway. Sometimes they're smart enough to call in advance so we know they are coming, and sometimes I discover that I have a package a day when I'm not available so it ends-up being at the pick-up point

[–] Fleppensteijn@feddit.nl 3 points 11 months ago

If there's a delivery, they usually call so you have time to get dressed and get down (because it's always easily in the morning). That's normal for package delivery, at least. I've never ordered food though.

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[–] illi@lemm.ee 2 points 11 months ago

Meanwhile, I'm baffled this was/is a thing in some places. We always had to go get our food once the delivery was outside of the building

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