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Me many days ago: Hi. Do you have these on EU warehouse?

https://store.hifiman.com/index.php/velour-earpads.html

https://store.hifiman.com/index.php/focuspad-a.html

https://store.hifiman.com/index.php/palipad.html

Hifiman the next day: Hi there,

Thank you for contacting us. Yes, they are all in stock in our EU warehouse at the moment:). Regards X

Me a moment later: Do they all the have the plastic rings included or do I have to buy them separately?

Me few hours later: I found elsewhere that plastic rings are included. Im placing an order but there is a problem. It says the shipping costs 178 dollars!!! That cannot be right. I put a screenshot here. Please help, I need the pads soon.

Hifiman the next day: Hi there, Sorry for the inconvenience caused. Can you please tell us the items you would like to buy with us? We will calculate the total price for you and help you tp proceed with the payment. Regards X

Me a moment later: Okay.

Two pairs of these https://store.hifiman.com/index.php/velour-earpads.html

One pair of these https://store.hifiman.com/index.php/focuspad-a.html

One pair of these https://store.hifiman.com/index.php/palipad.html

Do you also have plastic mounting rings in EU warehouse? If yes I take one pair of those too.

Hifiman the next day: Thank you for your information. Yes, the mounting rings are also in stock in our EU warehouse. Can you please also tell us your location so that we can calculate the total cost for you? I apologize for not asking for this information in our previous email.

Regards X

Me moments later: It's alright. But you guys need to put your coders to work. That Hifiman store site is a nightmare to try and make purchases. Make it clear what is and what is not available for EU customers and fix the shipping cost bugs. My address: XXX

Hifiman the next day: plastic mounting rings

Hello Dear Customer Thanks for your reply. Do you mean these mounting rings?

and you want to buy all these four items together?

https://store.hifiman.com/index.php/velour-earpads.html

https://store.hifiman.com/index.php/focuspad-a.html

https://store.hifiman.com/index.php/palipad.html

https://store.hifiman.com/index.php/earpad-mounting-rings.html

If so, I check the shipping cost and find it is USD178. But I think it should not be. let me confirm with my colleague and reply to you tomorrow.

Its been forever and all I want is a few pair of lousy earpads.