sploosh

joined 1 year ago
[–] sploosh@lemmy.world 2 points 6 days ago

One of the benefits of having a number of middle managers leave is a few of the folks in the trenches get a chance to move up. Two of my team members were there in management through 2023, which is a number of years after everything went down. I don't know what their compensation looks like, but I know they must have gotten a 15% bump at the least jumping up during the exodus. They were the last two from the staff still at the company.

[–] sploosh@lemmy.world 3 points 6 days ago (2 children)

Only if he shows me that he wasn't destroying the company, but building networks to leverage crises into profit.

Which, it would seem, is what he and the rest of the C-suite team did.

They bought out the old owners and signed up a bunch of new customers that we didn't understand how to work with (new industries with different requirements, we were very specialized toward a few professions and our staff's knowledge and skills reflected that). They also brought in fresh, inexperienced people to manage the clients, so we didn't really get very good on-boarding results and didn't generate good documentation for the help desk to work off of. Right off the bat we did a bad job for these new customers and it took us a long time to do it, while our long-time customers had their wait times go up by an unacceptable amount.

My team was running at their limits, but I was not allowed to let up at all because we needed to get the tickets down. 9 hours days were the minimum, 9.5-10 were the norm. We hadn't hired any new people when we added the new clients and the new clients generated tickets at 1.75x the of rate existing clients, and they were still signed up more. After months of begging, they hired two people for Tier-3 positions without testing them technically. They were both from corp call centers and had previously read scripts with troubleshooting steps on them. Neither had ever logged into a router. This is where I quit.

Within four months of my departure (and a few others at my level around the same time, we had all had enough) the company had lost 30% of their clients, two of which were huge 250-person entities that were cash cows for biling. Four months later the owner-operators sold the whole thing to another company, getting high level jobs, equity and cash out of it. As far as I know they're all still working for the bigger company. Even if they lost money buying and selling, chances are they're on top in the long run.

[–] sploosh@lemmy.world 3 points 6 days ago (4 children)

This makes me want to call up the former CTO of the MSP I worked for who disagreed with me when I said TP-Link and other consumer hardware was a risk we shouldn't let our customers take and tell him that he's a miserable drunk who destroyed a company by taking a role he had no business in.

[–] sploosh@lemmy.world 7 points 1 week ago

It's one of the easiest high-energy reactions to prepare, contains only very stable powdered iron and aluminum (though you can add other things as buffers to slow the reaction, such as boron or carbon) and it can only be kicked off by VERY intense heat, like from burning magnesium or the burning titanium powder in a sparkler. Thermite can be shipped through the mail with no special considerations. Were you thinking of something else?

[–] sploosh@lemmy.world 7 points 1 week ago* (last edited 1 week ago) (1 children)

Solar Opposites did it very well when they jettisoned Justin Roiland. His character gets hit in the throat with a dart and then zapped with an uncalibrated voice repair ray. His partner thinks the new (and suddenly English-accented) voice is sexy so they don't bother changing it.

Also, new Korvo is way better the than slightly-altered Rick that Roiland was crapping out.

[–] sploosh@lemmy.world 26 points 1 week ago* (last edited 1 week ago) (6 children)

But... PR is part of the US and is a wonderful place full of kind people. I spent one of the best vacations of my life there going all the way around the island (and Culebra!) and it was nothing but gorgeous views, great food, friendly people (it does help to speak Spanish so you understand how friendly they are) and relaxing days.

And that was when the country was getting rocked by earthquakes and had recently been battered by a few climate-change monster hurricanes. Screw people who hate on PR, that place rocks and is more resilient than your average conservative commentator.

[–] sploosh@lemmy.world 9 points 1 week ago

The AI ecosystem is flooded, we need a good bubble pop to slow down the massive waste of resources that our current info-remix-based-on-what-you-will-likely-react-positively-to shit-tier AI represents.

[–] sploosh@lemmy.world 13 points 1 week ago* (last edited 1 week ago) (3 children)

IT professionals are more the folks that install and maintain large scale computer systems and networks, like a company's IT department or MSP. Programming is closer to engineering. Software engineering.

[–] sploosh@lemmy.world 2 points 1 week ago

Get towed or grab a generator and get ready to wait. Or get a plug-in hybrid for the best of both worlds.

[–] sploosh@lemmy.world 0 points 2 weeks ago (1 children)

How would such a law work and not infringe on freedom of speech as it has been codified by jurisprudence?

[–] sploosh@lemmy.world -5 points 2 weeks ago* (last edited 1 week ago) (7 children)

I think the laws we already have about free speech mean the government absolutely can't tell a newspaper owner what to print. They can be held liable if they break laws, but not endorsing a candidate is not illegal.

EDIT: If you don't like what I'm saying that's on you. The constitution of the US is pretty clear about this and the Supreme Court has upheld it numerous times. I don't think it's cool that Bezos did this, but I also don't think that a law stopping someone from doing it is a good idea or even plausible in the US. As long as we're run as an oligarchy we'll never get past problems like this, because if there is money to be made off information and money can buy power, unethical people will make unethical moves to manipulate the information that people take in. But as we all know, you cannot legislate morality, so the only thing to do is to remove the incentive.

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